Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Device Features

Device Features

Learn about all the wireless features available to you!

6.7K

Ask a question

Pinned posts

(0)
No conversations found!
(6624)
ActiveArmour and VoIP

Does ActiveArmour routinely think that VoIP calls are spam or telemarketers? It has been blocking VoIP calls to my AT&T iPhone for a least a week (perhaps much longer). These include my neighbor's and my own home "landline" calls (which are on Verizon FiOS, using VoIP technology) -- and the numb

Questions

83

5

0

Accepted Solution

Official Solution

Closed

Personal Hotspot is missing suddenly from Settings

I have a mobile share plan using an Apple XR and should have access to my Personal Hotspot - I always have, up until recently. The hotspot worked fine until sometime this last month (I don’t use it a lot, mostly to connect an iPad to the internet to run a Square card reader). Today, “Personal Hotsp

Questions

1.1K

3

0

Voicemail - When I try to access my voicemail it says "someone has already access your voicemail with that password please try again.

This happens 90% of the time when I try to access my voicemail and I have to keep trying or wait for visual voicemail to show up which is often delayed as well. Sometimes I don't get messages for a long time.  This has been going on for over 1 1/2 years and I thought maybe with upgrade to Ipho

Questions

48

1

0

More than Five 5G Towers within 2 Miles of my Home - Everyone is sick & AT&T won't help.

Five 5G Towers within a 2 mile radius of homes - everyone is getting sick. I live in a quiet area of Jacksonville, FL called Mandarin. Within the past month, AT&T has put multiple 5G towers in walking distance to my neighborhood. So far, I have counted 5 towers within a 2 mile radius -- 3 of w

Questions

298

18

Shorten length of incoming voicemail message to 1 minute and 30 seconds.

I am wanting to shorten the length of incoming voicemail message to 1 minute and 30 seconds from whatever my default it (2-4 minutes). Is that possible?  If so what are the steps?  Thanks!

Questions

83

5

0

Blocking a SIM card

You can remove the SIM card lock

Questions

23

1

0

iOS visual voicemail not working since November

I see a lot of posts on here, but no solution. I can see that there’s a voicemail in visual voicemail, but the transcription is not there. I did travel at one point, but not out of the country. I don’t think that the travel time is consistent with the stoppage of the transcription but I really want

Questions

35

1

0

Desbloqueo

tengo mi telefono para desbloquear pero no recivo el cooreo con elenlase de confifmacion

Questions

38

1

0

Have a google voice number in addition to my at&t number, want to use google voicemail only for google voice number

I have two numbers: I want the numbers to go to their respective voicemails, the at&t to at&t voicemail, and google voice to google voicemail, as far as I can see the only thing I can do is send all calls to one voicemail, is this true?

Questions

2.2K

15

0

Why does Visual Voicemail keep locking me out after?

The ONLY solution I have found is to force close the app, clear all data, and re-set it up. I have tried EVERY POSTED TUTORIAL HERE! If I get a single person posting steps to reset my voicemail password, clear the Voicemail app data, resetting my voicemail box, etc, I'll know for a FACT that this h

Questions

79

5

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.