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Device Features

Device Features

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Can't get the PUK code from my ATT

One of our phone shows the SIM Locked message and we need to PUK code. I followed the steps on teh solution on this forum (https://www.att.com/support/article/wireless/KM1011771/) but: - there is no Get your PIN unlock key (PUK) but just a Unlock your phone option  - when I click on Unlock

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Free Apple Watch scam

I fell for that dumb watch scam first responders get. I know I’m not the brightest I trusted the person helping me and my partner out too much. Moving on what can I do. We gifted the watch but we are still stuck paying the 10$. Should we just attempt to save up as fast as possible to pay it off comp

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Our School Number being blocked by AT&T "active armor". How do I report this to get it unblocked?

We recently discovered that our School Auto-Caller for delays/cancellations and other mass notifications are being blocked by AT&T Active Armor. We finally figured out how to go into the app and unblock for selected users. However, our phone numbers we are using through SwiftK12 are registered a

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esim usage and activation

So I'm in korea and I want to activate a KT esim so I can have Korean data and not have to pay crazy roaming fees. I also want to port my number (an option for KT). I'm supposed to contact my carrier (ATT) so i activate esim on my phone apparently, but their text support and website in general is re

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Does *77 work for cell phones?

I have been receiving harrassing calls from Private Numbers since October. The calls just became threatening. I will be informing local police.  I have been in contact with AT&T and was transferred to the fraud department who did absolutely nothing to help with the situation.  Apparen

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cell conditional call forwarding

I currently am able to conditionally forward my ATT Iphone calls to my office if unanswered or busy. However, it currently takes about 4 full rings on my phone before it forwards the call to my office. Nowadays, that seems to be too long for a caller to wait so they hang up. My question: Is there a

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NumberSync fails on AT&T Website

I am trying to set up NumberSync on my Galaxy Watch 4. After working with tech support I was finally able to generate a sync code on my watch, but when I try to use the website to use it, it constantly tries to reroute me to login with a different account, or create a new one. Specifically: 1

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How do I get help from a real person?

I found no option to talk with a human being. I need help now.

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AT&T active armor

What do I click if I want the malicious stuff to be blocked? Proceed anyway or close?

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"You tried to unlock your device too many times, Please try again after 24 hours" It's been 48 hours and still same message

I am the original owner and paid off the device. This is an AT&T phone and I still get this message when I try to submit a request. I will be leaving the country for vacation and will need to unlock my phone in order to use it with international carriers. Please help.

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