![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Find help for voicemail, calling features and more.
I own a rotary dial phone from the 1940s that works perfectly. I'd like to use it as my landline phone, however, I've read that rotary dial phone will NOT ring when an INCOMING call is received. Can someone confirm if this is true? If it is, what's the point of paying for service that is only good f
Questions
816
5
0
Accepted Solution
Official Solution
I set up my voice mailbox and pin. But voicemail does not seem to be picking up when called? Is there a certain number of rings before voicemail picks up? How can you set up number of rings??
Questions
183
4
0
How or who do I contact at AT&T within ARizona for obtaining 10 inbound lines only for our charity. A name or email would be greatly appreciated.
Questions
32
3
0
Hello, my business recently upgraded to U-Verse fiber for internet and business landline phone. After the upgrade, my incoming land line caller ID displays an EXTRA number 1 before the regular 1 + area code. We're using AT&T Small Business System model 984 phones. We use all 4 available l
Questions
63
1
0
We unplugged the phone for a couple of hours. When we plugged it back in, it started screening call - requiring callers to give their names and us to “press 1” to accept calls.
Questions
71
1
0
Still waiting on a box from when they stopped 3g for my home phone. there are a few times that I have to have home phone as when power is out for long time; phone needs charge when power off too long; and once in a great while tower service is down. Local stores don't carry box needed.
Questions
53
3
0
Accepted Solution
Official Solution
Can I port my land line wired home phone number to a cellphone? I have had the phone number for a long time and want to keep my old phone number.
Questions
426
4
0
Team, i need to terminate the land line to my house. what procedures are there for this?
Questions
44
1
0
In today's world of mobile devices, is the sound of a ringing phone still as urgent as it was when a single landline was the norm in most homes? What are the reasons for this change, if any?
Questions
41
1
0
I'm attempting to activate the "Call Protect" feature to put a stop to the frequent spam calls from "unavailable caller". However, when I try to activate the feature on the designated page, I encounter a purple error message that reads "JSP Processing Failure, HTTP code 500". The page freezes as a r
Questions
39
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.