![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Thanking members of the Military Community with exclusive AT&T savings & discounts.
Wouldn't it be nice of AT&T to give U-verse or a DTV, ONLY, military customers, the Discount?
Questions
86
1
0
I received notification that I've lost my military discount on my directv bill because I have no cell service with AT&T. Shame on you for doing this. I will be looking for another service who values military/veterans. AT&T thanks is a joke.
Questions
219
2
0
Ok so i want to change my granmas iPhone 6s Plus to an iPhone 11 how does his Works because before all this quarentine they told my granpa that he is a veteran that he had a 10% off and i wanted to make sure i can trade in my granmas iPhone 6s Plus to an iPhone 11 with the 10% off and how many would
Questions
112
3
0
I WAS TOLD BY YOUR REP. ON TELEPHONE TO GET DISCOUNT JUST GO TO THIS ISTE BUT I DO NOT SEE ANYTHING TELLING ME WHAY TO DO TO GET THE DISCOUNT
Questions
252
2
0
hello, we recently upgraded the phones on our plan and received a notification that we need to update our eligibility for the military discount on our bill. I've searched high and low through the app and see no way to do this. I do not want to go into a store if I don't have to. Can I upload a photo
Questions
150
1
0
I am a USMC veteran and would like to know how to get the discount on our bill?David Eads, TN 38028Acct #[EDITED per Community Guidelines - removed personal information]
Questions
382
2
0
my bill is messed up and I'm so sick of this every month. I just want to scream. This puts me in a bad mood constantly. I've never been so negatively affected by a cellphone bill. My psychologist at the VA says i need to switch carriers because I'm always bringing my bill up.. Please help me re
Questions
73
1
0
I was originally charged $40.00 per month and as of Jan2020 that increased to $60.00. I would like reasoning why it increased as well as a refund for those previous months that I was paying an additonal $20.00 per month for reason.
Questions
74
2
0
How much will it cost for cell service, tv service and internet service as a bundle
Questions
63
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.