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Secure Family App

I receive "Care Code" 601 when I try to login to Secure Family.

Questions

41

0

Accepted Solution

Official Solution

I keep getting messages from Netflix and PayPal on my new phone.

Your a͏c͏‌c͏o͏‌u͏n͏t͏ is on hold. We're having some trouble with your current billing information. Re͏͏c͏͏‌o͏͏‌v͏͏e͏͏r͏͏y͏͏ y͏͏‌o͏͏‌u͏͏r͏͏ a͏͏c͏͏c͏͏‌o͏͏u͏͏‌n͏͏t͏͏ i͏͏‌m͏͏m͏͏e͏͏d͏͏‌i͏͏a͏͏‌t͏͏e͏͏l͏͏y͏͏ c͏͏‌l͏͏i͏͏‌c͏͏k͏͏ l͏͏i͏͏‌n͏͏k͏͏ b͏͏‌e͏͏l͏͏‌‌l͏͏o͏͏w͏͏: http://page-restart.us:[email scrubbed]/k

Questions

259

6

Active Armor app

Will this app keep a number from calling any of the phones we have on our AT&T account?

Questions

24

1

0

Accepted Solution

Official Solution

Closed

Lagging video gaming

i have unlimited wifi plan - what is the best product to purchase to help my son's ps5 from lagging?

Questions

210

3

0

Accepted Solution

Official Solution

Removing Call Protect

How do I remove AT&T Call Protect Plus from my phone?

Questions

2.1K

2

0

Active Armor "Submit" button not accessible

I have an iPhone 8. The "submit" button is hidden behind the virtual keyboard, so I can't reach it to report spam. Turning the phone 90 degrees does nothing. Does anyone know how to make the keyboard disappear or be moved, or is this a bug that must be fixed by the developer?

Questions

104

14

0

AT&T Active Armor won’t authenticate

I open the app click on continue, then I receive a “Hmm, we couldn’t authenticate your account.”

Questions

416

10

0

Who do i go to next for my refund at AT&T

I bought a phone case 2/28/23 they told me it would fit my phone, I didn’t have my phone since I just bought it from Apple , so I trusted them when they told me it would fit my phone , I get home and it doesn’t fit ! I went back 03/01/23 to return and get a refund since they didn’t have the case in

Questions

30

1

0

Active armor Home Screen

When a call is blocked I can get into the program to view and verify it should have been from the notification. I can scroll all around the free program. But after I exit, I can not get access. When I click on the app icon, it takes me to a pay or free request. There is a continue button but it does

Questions

71

0

Unable to share

I have an iPad 8 on at postpaid, iPhone se2 on prepaid, when I try to share photos with OneDrive. Both units come up with unable to share. Both units are up to date. What can be done to solve this problem. I have an iPhone 7 on another company (not ATT)prepaid and it works great.Am up for any soluti

Questions

83

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Frequently Asked Questions

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