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Your TV account
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Learn how to manage your U-verse TV account.
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As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢
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I am about 2 1/2 months into my contract with ATT. They have not given me the $100 visa gift card that was promised, and they removed the bundle price from my bill and conveniently can not put it back on. But oh yeah, I can switch to DirectTV and save money. Is there a way to get out of my contract
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I'm trying to log into my u-verse TV app on my Samsung TV running a fire stick. I put in the correct information and it comes up with a cold 1301 stating that I can't use this access ID and I must use my u-verse member id. Unfortunately I'm using my member id. I did attempt to add a sub account unde
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The AT&T website shows they received my online payment on March 4th, however, they did not credit my account until March 6th. Obviously they used the funds in order to gain the benefit from overnight investments. Pretty repulsive.
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Is it true that AT&T no longer supports U-verse? I have a basic U200 account. What is the equivalent DirecTV plan? Is it a hard thing to change over? Does it cost the same or less? This inquiring mind wants to know...!
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It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav
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Does anyone know if it's too late to get the credit for the NBC (Tegna) outage? I just chatted with an agent to get the $10 credit for ABC (Cox Media) and he said he couldn't do it.
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My family has been loyal to AT&T for years. My recent experience calls into question the extent that certain representatives value customer satisfaction over sales that are made in a dishonorable, deceitful manor. Last month, I was told by an AT&T account manager (I will refer to him as P) that th
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I currently have ATT Uverse TV. I have purchased a new home down the street from my current home and would like transfer my UVerse TV service to the new home. I called ATT and was told that Uverse service is not available. I was told that I can keep Uverse if I transfer my service.
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My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet. After looking closely at the bill I see that she was be
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Let us help protect you from unwanted calls, text messages and spam.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Pinned
As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢
Questions
21
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