![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Your TV account
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Watch movies, shows, sports & more on U-verse TV.
10.2K
Orange light came on box.. message says can't record while streaming on the TV . I've tried reset. Didn't fix problem.
Questions
61
2
0
Closed
Sorry, your AT&T U-verse account is not authorized to view this content
Questions
604
8
0
I want to watch CW shows and Cutlers Court
Questions
61
3
0
My mother records programs on a nightly basis (at least). Our new gateway (Pace 5268ac) ran an update last week on Wednesday night (around dinnertime). Ever since the receivers came back online, only the main DVR receiver can be used to watch recorded programs. We get this error: The recordings co
Questions
70
4
0
Accepted Solution
Closed
I've had U-verse for years and it was always my default service when I first turn on my TV. A month or so ago I had a message from U-verse about an update. Ever since then I have not been able to get the TV back to the former when first turned on. It turns on to the white circle with the home in the
Questions
1.3K
14
0
Last night when trying to open the Fox Sports app, I started getting the message 'this content is not included in your tv subscription', even though I'm signed into ATT U-Verse. I've watched it on my Fire TV for months with no problem until last night. I've cleared the app cache and uninstalled and
Questions
1.1K
3
0
U-Verse has launched NipponTV in HD on channel 3678. It's a channel geared towards Japanese-Americans and may be a reaction towards the impending shutdown of TV Japan.
Questions
478
0
0
Closed
With the contract with Stingray set to expire and Directv recently moving from Sonic Tap to Music Choice, and chance that Music Choice will replace Stingray?
Questions
959
5
Accepted Solution
Official Solution
Closed
I am getting a”U-verse not available at this time. Please try again later.” Restart Receiver. I have restarted a ad and reset my router several times and reset my DVR several times over the last 2 hours. Will I ever get my U-verse back again?
Questions
18.3K
206
Accepted Solution
Official Solution
Closed
What is tvpromise.com and why are they removing programming on nbc?
Questions
474.3K
837
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.