I have the AT&T Unlimited Choice plan with Max included. There is not an option to Activate Max on my AT&T account. When I try to log in through my provider on Max app or website I receive the message "Can't Verify Subscription." How can I go about logging into Max which is included in my

I have a AT&T Unlimited account and have had access to MAX until yesterday, can you please advise why I cannot access!

Recently, I have not been able to log into hbo max . I talked with customer support at Max and they said you guys at att terminated my hbo subscription . This is ridiculous . I have an elite unlimited account, and have not made a single change to my plan. Please reactivate my hbo max .

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

I have unlimited plus and have had access to max, I have not changed my plan but it is not letting me link my subscription now? It says they can't verify it and to contact the provider. Please assist.

On October 4th I posted here https://forums.att.com/conversations/max-login-installation/hbo-max-not-working/651cf576727f6c69fa4278df I was asked to continue in DMs and we went in circles pretty much until I was passed off to HBO Max support on October 24th. HBO Max support has now passed me back

This seems to be a common problem: https://forums.att.com/conversations/account-features/cant-get-into-max/6476c101c3b1ef2541c738b6 https://forums.att.com/conversations/max-login-installation/why-cant-i-log-into-hbo-max-with-my-att-sign-in-info-when-its-included-with-my-wireless-plan/62e32e6d7

We have had AT&T wireless service for years and had free Max up until this month. The service now says we don't have a subscription.  We have not made any changes to our account.  Support said that we were grandfathered but it has been removed.  They were not very helpful. 

I currently cannot login to the max app using my AT&T prepaid plan I have the $65 plan that includes Max.. when I go to the max and select connect through provider I choose AT&T and when I enter my info to login it says incorrect password or login

I believe that the "free" subscription to HBO Max does not include 4K UHD and Dolby Atmos quality tier. Is there any way of paying the difference and enabling those features? Or I could switch to a different "free" streaming option w my AT&T subscription.  What other streaming subscription

On one line on my account, it appears that State Sales tax and County Sales taxes are being charged twice. Specifically, there is a +/-telecom with each tax. What is the difference +/- telecom? On the other line on my account, County Sales tax-telecom and State Sales tax-telecom are only charged onc

I have HBO max access through my internet. I am trying to log in for the first time and it says “You do not have access through this provider”. What needs to be done to rectify this?

When it asks to verify my suscruprion, it says it cannot. I used to have no issues  .  Please help

After moving I tried to sign into max and now it’s asking to subscribe. I called a rep and said it’s never been on my plan but I found a email from 2022 confirming I had it and again it worked until I moved recently! Any help before I call back and escalate to management.

Trouble logging in to Max. Trying to connect through provider (AT&T) but ending up on a “something’s gone wrong” page.

After the HBO max migration to MAX, I lost access to my Max subscription. I have/had At&T Unlimited Elite, which had Max included, but after the migration, it became difficult to sign in and particularly after it required a direct login (rather than provider login), I lost almost all access. N

Is there holds available when payment arrangement aren?t available

I need to wait until next week to pay my bill but no I don?t want my service cutoff

Will I continue to receive Max as long as we don’t change plans. I had customer service guy tell me it was ending in March regardless. Does anyone know if this is tru?

I get the Can’t verify subscription notice when I try to log in to Max. My plan should still include it so why does it not let me login? I’ve tried everything here on the forums and nothing works. Please help