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Unburied fiber line that belongs to my neighbor

I've been on the phone twice with the AT&T Unburied Line number for close to an hour. This is during the time that Dorian is coming up the Florida coast, so I'm not upset or freaking out but I would like to know if it would be possible if instead of being on hold, could there a simple menu selection

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Waterproof Phones, do they Exist? - Help from the AT&T Community

Learn about water-resistant ratings and what they mean It’s the age-old question, “Is my phone waterproof?” The short answer is not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of wa

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10.4K

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Will a Cusomer Support Representative Ever ask for your Credit Card and other Info over Chat?

I am an AT&T internet customer, and I pulled up the website and started a chat to ask about a charge on my account. They answered my questions very thoroughly, and then offered to save me money by signing me up for a 'Free' trial of Direct-TV, for which I would pay $30 a month for three months, and

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3.9K

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Getting calls from unwanted, private number.

I've been getting multiple calls from a private number on my LG Xpression, and I have no idea how to block it. Is there any way I can do this?

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Out of Country and Need Help? – AT&T Has Your Back

While you travel outside of the U.S., you may notice that you are unable to sign in to your myAT&T account. Not to worry, AT&T has you covered when you travel, just call our international line at 314.925.6925. Our international team can help with: Billing questions Account concerns

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642

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Account Credit and Installment payments

I recently cancelled my service and traded my phone in and got a $300 credit on my account. I was hoping to use that credit to pay off some of the remaining installments and I’ll pay the difference out of pocket. I’m unsure on how to go about doing this

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188

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Auto Refill

When I originally set up my plan, my auto refill would go in for the 22nd of each month.  The last several months I've noticed my auto refill happening earlier and earlier and it just refilled on the 15th.  This change creates a huge problem since now my bank account will likely overdraft.  Why has

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ATT Damaged My Irrigation System

While ATT service men buried a fiber cable, they hit my irrigation system, busting one of the pipes. I have made a claim to ATT&A and they have been quick to contact me. Their claiming agency asked me to send them quoates for how much it would cost to repair the damage and email them the estimates.

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Cant access hidden menu on LG Phoenix 3, is it possible?

I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having

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Problems unlocking iPhone 6s

My girlfriend recently bought a new iPhone with AT&T and paid off her old one (the iPhone 6s). As she did not need it anymore she gave it to me as I needed a new phone. We tried to go through the device unlock portal only to have the request denied both times for too many requests (received email sa

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466

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Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

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14.5K

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I have a question

hello,sir. I have a question. I  got my phone card (my Plan 10¢ / Minute)and payed 20 dollars at Coralville at the beginning of Octomber . yestertoday I couldn't received  my friend phone and  message. I login in  At&T and find my Account History was only 3.5 dollars. but my current balance   $0.00

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Disappearing Data Plan

I am curious if anyone else has had the following issue:  My unlimited data was dropped from my plan without my consent.  The company has said it was due to an error of an employee, however, they can not put me back on it... Does that make sense?  Sounds like a BBB complaint to me.

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FTTP Install experience vs expectation (complaint)

I live in a large apartment complex and AT&T have been installing fibre in the neighborhood. I received a letter from my apartment leasing office with "48 hr's notice of intent to enter" The details of this was along the lines of AT&T will be accessing the closet to install a fibre cable.

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393

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Need everyone be there when sign up?

Hi, Here is the thing. My friends and I decided to sign up for a share plan. And I’m wondering if it’s necessary that everyone be at the store when we sign up? Cuz they want to do it right after they arrive in LA, but I’m supposed to be two day later. So can I just let them to do it for me?By the wa

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cost and installation

You have been installed fiber in our bldg recently and I have a few question before to decide to transfer with you

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Data Question

I Just Switched from my Unlimited Data Plan $30 Month (Hated Being Throttled) to the $50 5GB Plan since i tether a little here and there when my Comcast Internet is out but since i have a Service Discount of 24% to make my 5GB Plan $38 how much would my Data Cost Me This Month as i don't wanna call

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4.7K

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Reward card will not work

I have a valid att reward card with 20.74 left.  It will expire in september.  The last two times I have tried to use it, it has been denied.  Why?

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Getting new iphone 6's... looking at the NEXT plans. Are my calcs correct?

It's time for the wife and I to upgrade.I'm trying to figure out if the NEXT plan is worth it or not. Here is some background info... I'm getting a 6+ 128gb and she's getting a 6 64gb. I have unlimited data right now and my wife has 3gb data. We have an older 550 minute FamilyTalk where we lose roll

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1.1K

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At&T can't give me an actual unlock code for my Samsung.

Hoping someone can help me with this - I provided all the data to AT&T and got the unlock code from there system but it was simply 0 which is not an active unlock code. Speaking on the phone has got me nowhere as each person simply passes me on until I run out of people to talk to and was told to re

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1.4K

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