Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (517)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

Questions

125

1

0

Accepted Solution

Official Solution

Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

Questions

5.8K

2

0

0

Accepted Solution

Official Solution

AT&T Secure Family

Secure Family has been working just fine on my teen's phone, but today I had turned off internet access and she was still using it. I looked on her phone tonight and the Companion app was still there.  Cellular Data was turned off for the app, but I turned that back on.  Wifi is off for t

Questions

597

2

0

Accepted Solution

Official Solution

U-verse app v6.2.2 on my iPad

This up was “updated” a month ago and since then, I have to log in every day, and the format will not take my auto login from my password manager. How does an upgrade go backwards?  Tried the suggestions I saw in these forums, but none really worked. Hoping for a real upgrade soon.

Questions

186

5

0

Accepted Solution

Official Solution

Secure Family App

Why is it not showing any activity when I’ve seen him using his phone?

Questions

100

1

0

Accepted Solution

Official Solution

SBCGLOBAL email missing with no access

I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i

Questions

394

3

0

Accepted Solution

Official Solution

AT&T ActiveArmor Mobile Security Advanced question

Hi. I recently purchased AT&T ActiveArmor Mobile Security Advanced for my iPhone. Does anyone know if I still need Nomorobo for my iPhone? Thanks.

Questions

92

2

0

Accepted Solution

Official Solution

Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

69

1

0

Accepted Solution

Official Solution

U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

Questions

814

9

0

Accepted Solution

Official Solution

AT&T family secure app

I am on my ex’s plan and he’s tracking my movements. He won’t give me the account number or the pin and the rep at the AT&T store said changing carriers and phone numbers won’t matter, he will still be able to track me, is this true? Is there anything I can do short of a factory reset?

Questions

95

5

0

Accepted Solution

Official Solution

U-verse APP can't Cast?

I've given up on the empty promises of being able to watch whats on my dvr when I'm not at home and am still frustrated by the blocking of channels when again I'm not at home... BUT, Why cant I cast to a TV from the U-verse app when Not at Home? Almost every other APP has the ability to Cast Built

Questions

956

4

0

Accepted Solution

Official Solution

My mom can sign into att app and read my messages and she’s reading them through her phone without my permission, how?

My mom says she signs into att app and she’s not the account holder and she told me she can read mine and my boyfriends messages word for word is this possible and if so then how? I’m 20 years old and it’s invading my privacy.

Questions

6.1K

11

0

Accepted Solution

Official Solution

Message app keeps stopping.

A few times a day my message app for my text messages keeps stopping and I have to restart it

Questions

792

1

0

Accepted Solution

Official Solution

MyAT&T iOS app no longer gives access to PayGo Online account?

The iOS "MyAT&T" app has changed a lot in recent months, and I can no longer find a way to view my AT&T Prepaid cell phone account within the app. Is it gone from the app? Or if it is still there, can someone tell me where to find it? I'm using app version 7.2.1. Thanks.

Questions

240

3

0

Accepted Solution

Official Solution

AT&T app question

I have the AT&T U-verse app on my iPad, but I can't figure out how to watch the video in full screen! Help!

Questions

675

1

0

0

Accepted Solution

Official Solution

AT&T Secure Family - App Info From the AT&T Community Team

Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

Questions

28.7K

35

0

0

Accepted Solution

Official Solution

Harman spark app log in

I was somehow logged out of my app and can't log in it won't recognize my attempt to reset I need my log in username. My Accounts are all linked with my name and number. How do I get my username if I can't remember it?

Questions

127

3

0

Accepted Solution

Official Solution

Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

11.2K

8

0

0

Accepted Solution

Official Solution

TCM app says I am not authorized to view content

On December 5th, my TCM apps stopped working on my Samsung devices (phone and tablet) with a message that "you are not authorized to view this content. Please contact your TV provider for further assistance" I am able to view TCM on my TV and the app says I am signed in to uverse.  What is going on?

Questions

5.1K

2

0

0

Accepted Solution

Official Solution

Eligible phones acp program

Which phones are eligible for the lifeline program?

Questions

290

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.