Hello, I requested to unlock my Apple iPhone 5s device from ATT and the request was approved. However, I never received the pin code. Why?Thanks

Hi everybody, I am an European customer and I purchased my Pay as you Go sim card on 2012 in Park City (Utah) because I thought it was better to call friends in the States by an american mobile number during my stay instead of an European number. When I come back home I noticed that the service was

Hi,I am using AT&T service while I'm in US. Now, I went back to Europe (Serbia) and unfortunately I can't use it. I can see all available networks, but cannot connect to any. I need it to receive sms, don't need it for data. What settings are wrong? Also, I have to mention that I just refilled my ac

I'm writing this in quite an agitated state. Last month my girlfriend and I got two $40 prepaid packages to use with our phones while on a 3-week trip through the US. The employee at the AT&T store told us it would be no problem to cancel the plans after our stay in the States. But now we're back ho

Hi, I'm a new AT&T customer, I want to find out how I can receive text messages or calls from the USA while I am in Europe.I'm not looking to make calls, I know there are different options that can be purchased for this - simply would like my phone to connect to a network provider in Europe so I can

I'm currently in europe and need to get a new myAT&T password for accessing my account. It seems my goPhone contract doesn't provide service in europe.Is there a way to ether:- Receive textmessages in europe using my gophone simcard (to send a new password to my phone)- get a new account password us

Hi,I am in Europe and I would like to purchase this International day pass to call back to US.But when I go on https://www.att.com/offers/international.html it wants me to log in into my account and then I cannot find the pass in my add-ons.So I am basically running in the circle, I log in go to the

I will be visiting the USA in July with my family, 6 members on a road trip in the East States. Would appreciate some clarity on the following points:- Mobile Phone Usage1. Can I use iPhone's 'Personal HotSpot' feature on a prepaid mobile SIM? If yes on which tariff?2. Which tariffs are available fo

Hi team.I am using GoPhone and I am really happy with the coverage and all.Wonder if with the recent changes to the plans came some changes that I can use my GoPhone also while traveling to Europe?Maybe with an additional plan?I know I can roam in Canada and Mexico already, I am specifically asking

Hello everybody. I just bought a new smartphone LG V30 h931 from ebay. I live in Greece It is AT&T unlocked and everything works fine except for, when I try call forwarding I get a message "Call Forwarding, Connection problem or invalid MMI code" when using the MMI code . The MMI code for wind.gr (m

I opened a new account last month and I set up a user ID and password while home.  I’m traveling in Europe now and cannot access the account to pay my bill.  When I try to recover my ID and/or password using my email it says, no such email exists in our system and yet I receive emails from AT&T.  Ho

Hello, I'm in France right now and I have no services with my at&t prepaid SIM card.I tried to select one operator (instead of automatic selection) but it doesn't work either.I turned Off and On my phones (I tried with my Iphone 6 and my Samsung Galaxy S8) but it doesn't work.I checked if I need to

I am an Irish Resident. I spend 15 days per month in the Usa and Canada. I signed up to AT&T on Lexington Av NYC in December 2013.  I required a USA phone number for my USA customers and I wanted to use the device in Ireland and the USA. I have received multiple different answers from a variety of A

I'll be in Europe soon.  I have a Samsung J3. Can I make free calls from it over the wi-fi in my hotel, river cruise ship, cafes, etc.?  If so, how do I activate it?  Can I use FB messenger to make wi-fi calls to my friends?  Or should I get a SIM card? I'll be in several different countries.