Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

What is your Cache and Cookies?Your cache is used by your internet browser to speed up page loading. Files are stored on your local drive so your browser does not have to constantly download them.Your cookies are a small file that store your preferences on a web visit.   Why you should clear

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

I am currently paying for UVerse, 45Mbps, Fiber Optic internet. I can't load Facebook, check email, play video games, watch Youtubes, etc..   Below are some diagnostic printouts:     Whomever this is "2602:300:c533:1510::5" needs serious fixing. Now.

Is that supposed to happen? I have the router/modem set up exactly as required, and it will randomly disconnect every 2 hours or so, sometimes sooner, it's getting a bit frustrating and needs to be fixed, any advice?

Hello all, shrill smoke detector alarm sound just started happening to my wife's Samsung S7. Its been doing it for about a month now. THen it will stop for a few days then it has just started up again about 15mins ago. It was doing it several times daily. We hadn't heard it in a couple weeks towards

Does the u-verse battery backup you purchase have to match a specific type of modem?,Are there different modems in service that require a certain type Uverse battery, or are the batteries for sale by Att universal, and where does battery plug in?, to power supply input??......I must have phone servi

how do i get at&t to fix their billing screw up. i paid a bill and i have the payment confirmation. i still have been unable to get anyone from at&t to fix the messed up billing record. i am paying a stupid amount on DSL when i could be paying less for a better service but i am unable to change serv

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, restarting, or unable to download files & apps. I cannot pr

So I live in a rural area about 2-3 miles from the town and I was online doing school work, socializing, etc, then the internet light shut off (Which happens time to time (for me at least) ). I called support and gave them my home phone number. They come back with "DSL is unavailable in your area."

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

I have ordered my new phone online and AT&T had given me ranging dates when it will be shipped out. Well, it has been passed that! October 1 - October 3.  it is now the 8th! My current phone I'm using is busted and the screen goes blank at random times. So when I get a text, I won't be able to see i

I figured this only really fit in "Security", if it is in the wrong section I hope a moderator would be able to move it to the proper one but,Recently I joined a sketchy TeamSpeak server and I've learned that my IP is shown in the console logs of the server, I put 2 and 2 together and realized my re

I would appreciate any way to fix this mess. After multiple speed tests my download speeds are about 343 mbps and my upload speeds are about 900 mbps I am paying for AT&T Fiber 1000 mbps not to mention I was under the beliefe that traditionally your upload speeds will always be slower than download?

I know this isn't an apple forum but Ive gone through too iphone 4s's that both had very bad software problems. First one was the one i had for more than a year and it was working perfectly fine until one night it just stopped working and I tried doing everything but it didnt budge. The second one w