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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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778

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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64

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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

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185

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Samsung Galaxy Watch - QR Code ??

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

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551

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Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

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2.9K

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Samsung Galaxy watch shows missed call

The Samsung Galaxy Watch shows missed call on it when I answer a call on my Note 9. How can I fix this? My son has a Note 8 and his watch works fine.

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518

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Delete Call Protect

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

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55

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

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184

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What is the incentive for staying with this ATT&T?

I have been using AT&T since it was once Cingulair. And I am a firm believer that you get what you pay for. So I never mind paying a little more to get better service with you my plans. But now my two year contract is up. Like I have done in the past I want trade my phone up and sign up again. Howev

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7.3K

106

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

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467

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Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

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120

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Connections

Why did this ultra wide band (UWB) appear in my connection settings today on My Att galaxy 22 ultra

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155

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

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301

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Add fields to contacts on AT&T Samsung Galaxy A32

My Galaxy A32 Only has 3 fields for Contact Information: Name, Phone Number and Email.  How can I add more fields and/or a customized ringtone for each contact?

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203

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Samsung Galaxy S7 Edge issues with WiFi

Hello, I was wondering if anyone else is experiencing poor WiFi performance with thier Samsung Galaxy S7 Edge? My phone connects fine, has full WiFi service, everything else in my house that uses WiFi works perfectly fine. However, when I connect my new phone to my WiFi network it get very poor perf

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22.7K

21

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samsung tablet tv mode error message

I cannot get this message to go away - tv mode keeps stopping on my Samsung Galaxy Tab A - ATT Please advise.

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286

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my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

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93

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Trying to set up a standalone Samsung Galaxy Watch4 for my son

This is so frustrating. I've been going in loops with the experts, the Wearable App, the website, and I can't for the life of me get a QR code for the E-Sim or get this watch to function.  I DO NOT want this to be linked to my phone, this is for my son, it does me no good if I can't call it or

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527

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

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1.2K

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Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

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4.9K

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