Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (34)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Wireless Receivers

Are all wireless receivers HD?

Questions

799

0

0

0

Accepted Solution

Official Solution

At&t won't give me refund and won't cite policy stating why.

For those that dont want to read -  General Question that needs to be answered: What's the *OFFICIAL* Refund Policy for a Non-Returned Receiver Fee? And can you provide the source to be cited?  Hi, so my issue is that I am returning a receiver to At&t after their 21 day policy, which means they'll c

Questions

4.3K

8

0

0

Accepted Solution

Official Solution

Lost connection to WAP

I have one wired receiver and one wireless receiver. Last night, I received an error on the tv connected to the wireless receiver that the connection was lost to the WAP. I have tried rebooting, restarting, and following the on screen ionstructions. Nothing seems to fix the issue. It is a Cisco WAP.

Questions

3K

6

0

0

Accepted Solution

Official Solution

What do you get with ALL INCLUDED?

I was wondering what is in ALL INCLUDED? for instance u-verse tv I get the U-300 package for $127 does that cover 1 DVR receiver and 3 other receivers? and are there any other fees? I just find the Terms STANDALONE, RACK RATE, STANDARD & ALL INCLUDED confusing. U-verse All Included: U300 $127 = What

Questions

5.7K

0

0

0

Accepted Solution

Official Solution

WAP Connection

Will the wireless receiver work as well if the WAP is connected to the Ethernet cable coming from the wall as it will if the WAP is connected to an Ethernet port on the router? Will it still work "wirelessly"?

Questions

1.8K

3

0

0

Accepted Solution

Official Solution

Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

6.6K

18

0

0

Accepted Solution

Official Solution

Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

Questions

10.8K

2

0

0

Accepted Solution

Official Solution

Uverse Reciever / DVR

This afternoon, when I turned on the reciever and TV, I had no sound.  So I did a hard re-boot by pushing power button unitl the lights blinked.  The re-boot finished and I had sound, but within 5 minutes, the reciever rebooted on its own.  The reciever reboots to the Uverse On-Demand screen but wit

Questions

2.9K

5

0

0

Accepted Solution

Official Solution

*Scheduled* receiver replacement?

I worked with an AT&T technician who determined my wireless receiver needs to be replaced.  He placed the order on Aug. 24th to have a box drop-shipped to me where I would swap the receiver and return the defective unit.  I was told 2 - 3 business days.  On Sept. 2nd, this past Sunday, I chatted wit

Questions

165

1

0

0

Accepted Solution

Official Solution

U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

25.3K

5

0

Accepted Solution

Official Solution

Pioneer VSX 821 k Receiver and Uverse TV Set Up Help!

I just bought the Pioneer VSX 821 k and have tried to set it up with my Uverse and I get spotty audio when I have the Uverse box switched to surround sound.  Any help on how to configure so that I can take advantage of my new receiver and speakers in 5.1? Set up: Insignia TV -> UVerse box (HDMI)Insi

Questions

3.3K

2

0

0

Accepted Solution

Official Solution

S20-S1A does not operate my receiver

I have gone through three remotes of this model and none of them work properly. Wondering if it's a receiver problem, but went through two of those, too. The volume works on the TV with the remote, it operates the box less than 20% of the key presses you make on it. You press a button on the remote,

Questions

1.2K

5

0

0

Accepted Solution

Official Solution

Can I convert a U-Verse wireless receiver to wired?

I have 2 U-Verse wireless receivers that get a poor signal resulting in bad reception, and unfortunately, moving the WPS receiver is not an option. Since the wireless receivers do have an Ethernet port, can I just plug them directly into the wall jack or network switch to utilize a wired connection?

Questions

7.3K

5

0

Wireless reciever ISB7005 infinite loop reset

I have had a long ongoing issue with one of my wireless receivers(ISB7005).  Ever since the Major update that added the New visual screen savers with the press ok to start one of my reciever has failed to stay on consistently.  We can get it to startup but every time it gets shut off it goes into a

Questions

804

2

0

0

How do I setup replacement wireless tv box ISB7005

When I setup box it defaults to WPS screen directions. I use a ISB7500 as a main unit and as far as I know acted as the WPA for the wireless ISB7005; it has no WPS button. The system comes in the house through a PACE 3801GHV; which has always had wireless disabled and has no WPS button either. Went

Questions

779

3

0

0

New Directv GUI is absolutely a ATTROCIOUS DISASTER! - Are you kidding me?

*** WHO THE HE** DESIGNED BETTER YET APPROVED THE NEW DIRECTV GUI MENUS THAT APPEARED ON MY DVRS TODAY?because they need to be fired!  WOW Directv???? You couldnt come up with anything better than that BLAND DISMAL ATTROCIOUS design of a menu?  Thank you for ruining my TV experience. Not joking! Not

Questions

57

0

0

0

ISB 7000 Replacement try #2

Sorry for reposting this, but I attempted to deal with this a few months ago, and was told to PM u-@attu-versecare, which I did and received one response.  But when I replied to the response with my contact info, I never heard back from customer support again.  So once again I'd like to solve this b

Questions

1.2K

5

0

0

Wireless TV Receiver SSID Config

Just had U-verse installed today and forgot to ask the technician how to change configuration on the wireless TV receiver. I want to disable SSID broadcast on the WAP which I know how to do. However I do not know how to change the wireless networking configuration on the wireless TV receiver. Can an

Questions

2.5K

6

0

0

Closed

AT&T sent me a wired vip1200 Set Top Box to replace my Wireless VIP2500 STB. I hate AT&T!!!!!

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

Questions

1.9K

6

0

Remote Conflicts

I have an older U-verse receiver with DVR - Model Number IPN4320-SG-A. I also have a U-verse wireless receiver Model Number ISB7005. I want to be able to use both receivers in the same room with two HDTVs so I can watch two sports events at once without having to use PIP. However, both remotes are c

Questions

588

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.