how do i actually get the amazon prime reward on recent U-verse promotion. We had the installation done, but no one at At&T is able to tell me what happened to the prime promotion, that i have on my order summary.

Did your GigaPower come with a special offer or reward? Here is how to confirm and track it:

Hello, I have had internet service active for 3 months. I tried submission for reward through att reward website, it does not recognize my account. I went to chat and representative said he cannot assist,  Need to contact reward center directly . Gave me 2 numbers , wasted 1 hour holding on those 2

I’ve subscribed to an ATT bundle offer on June 30th 2017 : Mobile phone + UVerse TV + Hone Internet. Part of reason-why I subscribed was a $200 reward offered as an entry gift, transferred within 6-8 weeks as the ATT promotion said. At that day I still haven’t received the $200 reward. Since July 20

Have service for 2 months now. No news of reward card. Checked on reward website- no reward found on my account. Chatted with agents- no records of it. Called 800-288-9983 and was told to call another number. Called 1-800-675-8459 and was put on hold forever. Still have not reached anyone for help.

Can someone please assist me here? I never received my reward for $100. I have uverse internet and uverse phone service. I have called the reward center representatives so many times since July and they always act so clueless or in a rush to get off the phone! I was relying on this card to pay my at

I opened an internet account and the promotion shows I can get 50 dollars rewards. I was never told how soon I can get the reward. Then half year passed, I still never got the reward. Then I did an online chat with AT&T. Samuel talked to me and provided a phone number of reward center. Then I called

I accidently threw away a reward card and I don't know the number on it. What do i do?

Really, Your service is terrible. I talked with ATT Reward center several time.And they lied to me finally. Before, I had claimed ATT reward center that i never received my reward card. They said it already sent to address which i don't know.Moreover every reward balance was used by someone. Is it m

Prepaid $50/mo. ($40 w/ AutoPay) 8gb. I have made my first 3 payments well within the first 90 days of activation. Yet i haven't recieved a text with the promo code for my $75 Wal-Mart reward card. Thanks for any help or advice in advance.

I received a $200 reward card. It was lost in the mail and I just received it... I actually forgot about it until it showed up... and now it is expired. Is there anything I can do? Please reissue this card. I have been with att for over 10 years and have cell, U-verse, and internet service with them

I see there has been a lot of drama regarding how to get your reward, the reward center, and the reward tracking. To make a long story short, I could not get in contact with anyone at the reward center and when I typed in my account information at the online reward center it said I didn’t have an ac

I was charged 50$ on my first bill for WiFi extenders but they were given to me free as a reward for getting the 1000 Mbps internet? Why am I paying for a FREE reward?

Hi All,   1. I bought at&T uverse TV and Internet bundle in last week of Nov 2014 which got installed on 2nd Dec.   2. During sales call, I was promised to get $150 ( after completion of 30 days of active service)Visa rewards card and 1 year Amazon prime. I confirmed 4-5 times about rewards before I

Ordered phone in Feb on next plan was advised I would get a $200 Visa Reward and still haven't received this.  I can't check the status online because I never got the card to activate. I have called multiple times and chatted only to be directed somewhere else and no one knows how to help me.

On October 20th, I filled out the trade-in form, printed it out, and mailed it with my iPhone 4s to the AT&T recycling location in Indiana, as instructed.  As of today, I've not received my $200 credit.  I've called AT&T Customer Service on 8 different occasions with no success.  In total, I've spen

AT&T Rewards Information. Information can also be found here at our AT&T support page.

I received a reward notification in the mail on 07.11.2017. When I went online to claim the reward, from starting service, it told me the notification was expired. how can a reward notification expire, when it was mailed on 07.08.2017 and not received until 07.11.2017. So it will expire the minute i

I recently switched three lines from Tmobile, and added a fourth line.  I also signed up for Paperless billing.  My Wireless account and Plenti accounts are linked as well.  I am currently showing a zero balance on my Plent points.  How do I fix this? Thanks

I'm waiting on a $200 reward card, and a $50 reward card; It says processing; Can anyone tell me how long that takes before it ships? And do they ship to billing or service address if they're different? Chat hasn't helped me one bit, it's frustrating to get a generic response every time.