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If I already subscribe to the Prepaid Unlimited Plus plan, do I need additional add-on to use data in Mexico?

I am traveling to Mexico in a couple of weeks and just want to be sure I can use my Prepaid Unlimited Plus plan while I’m there. Do I need to to purchase an International add-on? Thanks in advance - Matt

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415

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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36

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Lg v35AWM Att firmware

Hi I have made a mistake that i had a lg v35awm but it was network locked from att. I wasn't be able to get the unlock code back then but now i have it But the problem is. I have changed it firmware to korean variant and now i cant enter the unlock code So i need an att firmware for LG V35AWM

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108

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wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

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81

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

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440

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

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152

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Outdoor cable burial

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

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78

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Main U-verse Receiver needs replaced

My main U-verse receiver will not work.I have tried everything that is recommended to reset, reboot, and fix the issue.The problem is that the main receiver is bad.Please send a replacement.

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120

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Getting an old number back

Ok I'm Billy H (Edited as per community guidelines) im trying to get my old land line number that belongs to Cranford roofing back and port to my mobile device. The number is (Edited as per community guidelines). I had that number for over 40 years and I retired I closed it. My grandson has recently

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322

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Payment arrangement modification

i was promised a modification on a payment arrangements now they are saying they cant do it

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2.3K

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iPhone 12 Pro Max trade in deal valid with T-mobile phone??

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

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279

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Unlocked device, now want service back

I unlocked my device because I was moving to England for 5 months and wanted to use my same device but with different sim of course. Now I'm back and I put my old AT&T sim so I can keep my old number but I don't know how to make it work and how to get my service back. Thank you!

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1.4K

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My phone is stuck on 3G

I am using a Nubia Red Magic 5G and my phone is currently only using 3G. How can I resolve this issue?

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1.1K

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prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

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122

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AT&T Unlimited Plus Prepaid for iPhone 12?

Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5

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383

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Phone/Internet for Commercial Tenant in Mission, Texas

I am working on a development in Mission, TX and I need to talk to someone about bringing service to a ground lease for a restaurant as well as a remodel and new lease building on the same property. This is commercial construction. We are working on getting addresses, but I can provide location info

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106

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PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

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111

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Reward card expired

Hi I just got the reward card but it's already expired, cause there was no mailbox when I moved in my current place until now. so is there any way I can request a new card? Thank you!

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149

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I’ve been in Spain for the last 6 days. I’m on a deployment.

Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times.  Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a

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91

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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69

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