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AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps.

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Honeywell Wifi Thermostats Periodically Lose Wifi Connection - Restores with modem/gateway restart

I have 4 Honeywell Total Connect Comfort Wifi Thermostats model RTH9580WF1005. I have had them for 5 years and until recently, they generally stayed connect to Wifi.  My gateway/modem/router is a BGW320-505, software version 2.14.4.  Every now and then (maybe 3 or 4 times a month) at leas

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AT&T Universe 300/20 internet upload speed terrible

I have had AT&T for over 18 years but just in the last 4 months, I have been having slow or drop-off in my connection. I have had multiple techs come out to try and fix it. Each one does something and then they call out the bucket truck techs. Nothing they have done helps and they say there are

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Internet Outage

internet has been out since last Sunday and a technician came out last Tuesday and informed me that a ticket will be created and my internet would be restored no later than Wednesday...LIE!! Then I receive a text message informing me that it will be 14 days for my service to be restored....Nope don'

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I have a new ATT internet Air wifi unit i just installed it's working but...

My new internet air wifi unit is 5g and as far as I can tell it is not dual-band, so none of my home smart devices will work now. Can I buy a router and run an ethernet cord from the internet air device to this new router and have a 2.4 G spot for these devices to see, or is there a simpler, cheaper

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Security package

Having trouble signing in to download the security package and keep getting an error that info does match. I did reset my password also to make sure it was not me.

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Continuing [email scrubbed] email addresses after terminating ATT internet

If I terminate my current ATT internet Uverse connection (and account) in good standing (i.e, paying all dues), what steps do I need to take to continue using my [email scrubbed] email accounts?  I have one main email account and three email sub-accounts, all are [email scrubbed]. They all do forwar

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Disconnecting

I have a Xbox and I think 5 phone hooked up to the AT&T home internet box and like ever 30-40 mins it cut off out of no where it’s been happening since April it’s so annoying

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Email address change

I want to change my email address at att. But i want to make sure i will get my emails if i do this. Att said i couldnt change it

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Wireless works but Ethernet does not

Hello, I just switched service from Comcast to ATT. The ATT router BGW320 is connected to the ASUS 24 gigabit switch for Ethernet connections. Unfortunately, my wireless connection works but Ethernet LAN does not. Strangely, when I tried to do some troubleshooting, I was able to make it work but

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INTERNET SPEED

How do I get faster internet? ATT seems to be unable to provide faster internet. Do I need to go to another company?

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