![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
All you need to know about your battery backups and equipment.
3.6K
There is a utility pole at my residence that has been relocated by the LA Department of Water and Power back in November. The old pole is still standing with only AT&T assets on it. The city installed a new pole and moved their power lines to make the street wider in-front of our house but they
Questions
67
6
0
We have fiber phone service with a corded landline style phone for my Mom. We want to get a jack in her bedroom to add another corded landline style phone. How do we install a jack in another room?
Questions
51
3
0
Accepted Solution
Official Solution
Closed
Why doesn't AT&T offer wireless home phone any more? I am currently grandfathered in and have AT&T wireless home phone for $20/month with a $10 off loyalty discount. The unit is connected to my home phone wiring so there is a dial tone coming from all of my jacks. I currently have 5 wired phones
Questions
6.4K
38
0
Hello. The phone keeps saying home line busy. No one can call and we cannot call out.
Questions
63
6
0
When a call comes in we are unable to answer it. If we hit the phone/flash to answer it cuts off the call. We can make calls just fine. please help I do not want to go buy another phone.
Questions
101
3
0
There is a 20' wide AT&T easement on my property for a buried phone line from the 60's that is no longer in use. How do I get the easement removed?
Questions
25
1
0
Hooked up new box any calls made to the landline get a "user busy" response. Any calls made from the line just don't seem to go out. No phone issues with previous box.
Questions
34
3
0
Accepted Solution
Where can I purchase a replacement cover for our telephone panel that is mounted on a wall outside our house? It's approximately 11x15 inches, and it has the words"TELEPHONE" engraved on it. The corners have rusted out and panel no longer sits on place.
Questions
34
3
0
It is currently in Chinese and I can't read in settings how to change back to English. unable to navigate around due to foreign alpha characters.
Questions
227
1
0
Accepted Solution
I have two of the AT&T TL86103 at our small business. I have two issues: Line 2 works but Line 1 is continually listed as being "In use" but it is not; Secondly, the caller ID is not showing up. Any ideas?
Questions
77
5
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.