Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Landline Phone Plans

Landline Phone Plans

Learn about your account & calling plan options.

301

Ask a question

Pinned posts

(0)
No conversations found!
(301)
4
why can't I manage my home phone line online?

Without calling? I've been on hold now for more than 30 minutes, just to switch my plan. What's worse, this exact same thing happened a few weeks ago. I waited until the person finally did what I asked. In other words, she said she changed my plan as requested. This was untrue, which is now why I

Questions

56

1

0

Customer service for billing question

How the heck do you reach anyone for a billing question? This is on our business wireline and there is an extra charge on our bill with no explanation. They just made an adjustment, with no details, and now are showing we are past due for the adjustment. How can we be past due when we paid our bill

Questions

63

1

0

Accepted Solution

Official Solution

Long Distance unlimited

I have to have a landline phone for my client without fax, or voice mail but have unlimited long-distance. How much will it cost?

Questions

330

1

0

HOW MANY TIMES DO WE HAVE TO ORDER LONG DISTANCE BEFORE AT&T ADDS TO OUR ACCOUNT?

WE HAVE BEEN ORDERING LANDLINE LONG DISTANCE PLAN SINCE JUNE 30, 2023 AND IT STILL IS NOT SHOWING UP ON OUR ACCOUNT! THIS IS OUTRAGEOUS! SOMEONE NEEDS TO FOLLOW UP ON THIS AND GET LONG DISTANCE WORKING FOR OUR LANDLINE NUMBER! WE RECENTLY HAD AN EMERGENCY AND COULD NOT MAKE ANY LONG DISTANCE CALLS D

Questions

62

1

Closed

Why is it taking so long to get long distance plan added to our landline account?

We've had this landline account for decades. On June 30, 2023 we ordered AT&T LD plan @ $7.99/mo plus 7cents/min. Have spent countless hours on phone to AT&T trying to get this order completed; have at least 2 confirmation numbers; STILL NO L.D. SERVICE on this account! Please, somebody at

Questions

46

1

0

ATT Landline

My 88 year old mother has had this landline since 1981… same number, never disconnected until today… over 1.11. No lie… my mom is in her right mind mostly and pretty much pays her bills herself. We help when she asks but don’t push it on her. Evidently, she misread the bill because they cashed the 9

Questions

104

3

0

Closed

Total Joke of a Company

In 1876 the landline telephone was invented. That is 147yrs ago and ATT has not mastered how to restore landline service. Internet has been around about 40yrs and again ATT cannot manage to provide that service either. Do the American consumer a favor and go out of business. Your company is awful an

Questions

44

1

0

Accepted Solution

who to call for removal of telephone drop and box on outside of house - ghost busters?

We have old Pacific Bell telephone drop and box on the outside of our house that we want removed because they are interfering with the renovation of the house.

Questions

77

3

0

Land Line that is independent of availability of electrical service

The "land line" that I currently have is VOIP which means that if I don't have electrical service, I don't have phone service. It used to be possible to have a true land line that would work even when there is a electrical power failure for one reason or another. Is it still possible to get th

Questions

70

2

0

Contacts for Billing Dispute & Correcting Long Distance provider

1) Need a contact number, name, etc. for a billing dispute. I've called the Billing Dept. twice to correct this & they don't know what they're doing.  My account is showing overdue for a service I didn't use. 2)  Need contact information for correcting who they show as my long distan

Questions

45

1

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.