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Account questions
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Without calling? I've been on hold now for more than 30 minutes, just to switch my plan. What's worse, this exact same thing happened a few weeks ago. I waited until the person finally did what I asked. In other words, she said she changed my plan as requested. This was untrue, which is now why I
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How the heck do you reach anyone for a billing question? This is on our business wireline and there is an extra charge on our bill with no explanation. They just made an adjustment, with no details, and now are showing we are past due for the adjustment. How can we be past due when we paid our bill
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Official Solution
I have to have a landline phone for my client without fax, or voice mail but have unlimited long-distance. How much will it cost?
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WE HAVE BEEN ORDERING LANDLINE LONG DISTANCE PLAN SINCE JUNE 30, 2023 AND IT STILL IS NOT SHOWING UP ON OUR ACCOUNT! THIS IS OUTRAGEOUS! SOMEONE NEEDS TO FOLLOW UP ON THIS AND GET LONG DISTANCE WORKING FOR OUR LANDLINE NUMBER! WE RECENTLY HAD AN EMERGENCY AND COULD NOT MAKE ANY LONG DISTANCE CALLS D
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We've had this landline account for decades. On June 30, 2023 we ordered AT&T LD plan @ $7.99/mo plus 7cents/min. Have spent countless hours on phone to AT&T trying to get this order completed; have at least 2 confirmation numbers; STILL NO L.D. SERVICE on this account! Please, somebody at
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My 88 year old mother has had this landline since 1981… same number, never disconnected until today… over 1.11. No lie… my mom is in her right mind mostly and pretty much pays her bills herself. We help when she asks but don’t push it on her. Evidently, she misread the bill because they cashed the 9
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In 1876 the landline telephone was invented. That is 147yrs ago and ATT has not mastered how to restore landline service. Internet has been around about 40yrs and again ATT cannot manage to provide that service either. Do the American consumer a favor and go out of business. Your company is awful an
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Accepted Solution
We have old Pacific Bell telephone drop and box on the outside of our house that we want removed because they are interfering with the renovation of the house.
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The "land line" that I currently have is VOIP which means that if I don't have electrical service, I don't have phone service. It used to be possible to have a true land line that would work even when there is a electrical power failure for one reason or another. Is it still possible to get th
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1) Need a contact number, name, etc. for a billing dispute. I've called the Billing Dept. twice to correct this & they don't know what they're doing. My account is showing overdue for a service I didn't use. 2) Need contact information for correcting who they show as my long distan
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