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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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Porting a phone number

Mobil service company says I need to contact my land line service and tell them they need to respond to the transfer request. Att says the mobile service company should handle the transfer and ATT doesn't have to respond. So now what?

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Worst Customer Service Ever. Landline phone not working, support won't help.

My traditional landline phone stopped working this morning. There is no dial tone. Calls do not come in. I cannot get anyone to help me by calling AT&T Support. When I call the automated line, I get told it cannot locate my phone number and am routed to an agent who, like every agent before them

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Driveway was damaged during pole replacement. Electric company claims that AT&T owns it.

Driveway was damaged during pole replacement. Electric company claims that AT&T owns it. I don't know anyway at all to contact AT&T about this. Calling customer service was no help at all. Any help would be greatly appreciated. Thank you.

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new service main phone lines do not ring

I signed up with ATT Nov 30th. Have made numerous calls and a tech came out this past weekend.  My main phone  2 lines do not ring.  There is dial tone but customers call in it goes to voicemail. I can call out but not able to receive inbound calls. This is for a business. Nothing ha

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AT&T 3 handset answering system base issue

I just recently bought an AT&T 3 handset answering system (model number CL82307) and everything works fine except the main base. I wanted to know why the main base won't charge the phone and if there's anything I can do to fix it. I tried plugging it into different sockets and the issue persiste

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AT&T continues to bill for disconnected secondary land line

We disconnected a secondary landline in April. The process went smoothly and the line was disconnected. However, the charge continued and continues to appear on our bill. Each time we have called AT&T, had to explain the situation to the agent, then received a credit and an assurance that the p

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Calls don't go to voicemail

The phone rings constantly, but does not go to voicemail.

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Junction Box Case Not Secure / Exposed Wiring

There was a technician / repair person who requested access to my yard to look at the junction box due to a down telephone connection on my street. They left it open and unsecured with a wire d(Edited per community guidelines)d over my fence.  This is a hazard as I have a young child and pets in the

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Concrete cover for neighborhood Pacific Telephone box is broken

How do I get this replaced? Thanks!

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Line out

I have put in a new connection and new battery and it still says line out

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