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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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How to escalate a landline repair?

Hi, I am a longtime AT&T customer, going back to the Bellsouth days.  My landline phone went out Monday morning 1/8.  I called, via my cell, AT&T and they scheduled a repair for today, 1/12.  The repairman came out, worked outside, and said my phone would work by later in th

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Landline out of service

Our landline has been out of service for at least two weeks. I have put in at least 4 repair requests to no avail. Tried calling today and am told they can’t process it to try later and I get a hang up. But oh they keep taking my money for a bill on a phone I have not access to. I am beyond frustrat

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Res. house new construction, need contact email/# of At&t's construction/engineering department

We are building a new house and trenching is needed. Ameren UE has moved their pole, but At&t's cables are still there.  I would like a # or email to the engineering/construction dept, please.

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How to make an executive appeal.

There does not appear to be any link to make a direct executive appeal on the at&t website.

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Getting Messages Out of the Country

Hello, I am reaching out to you on behalf of my friend . He was a customer at AT&T, but due to work commitments, he had to leave the country for a few months. During his time in Europe, he would like to receive messages from his banks and other registered services in the US. Is there anything he

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battery replaccement

Where can I purchase a battery replacement for AT&T cordless phone model EL52319?

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battery replacement

My AT&T cordless phone model EL52319 needs a new battery. Where can I purchase the battery?

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Phone bill

I have a home phone. I cannot view my bill.  The web site says we are working on it, you should be able to see it by December 17, 2023.  My internet bill displays just fine.

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Bell telephone wires and box on roof

Old Bell Telephone Equipment was attached to electric service line. A new electric service line installed.  Since it will not pass permit inspection attached to the electric service stack was moved but needs to be removed.  Who can I call to request this?

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No dial tone when we lose power

When the power goes out, the corded landline phone loses the dial tone.

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