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U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Sound

I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv  screen.  How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks

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Uverse Fiber Optic TV freeze ups

After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute o

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90

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DVR not scheduling my programs.

I had the old silver box for several years and up until a few weeks ago my programs on the DVR would show about 14 days of recordings under my recordings. It finally just froze up and I called I contacted AT&T and was sent a new Arris HD DVR VIP2262 V2 box. I got the box changed out but still ha

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PEG channel/Channel 99

Good afternoon, I work for a municipality in North Alabama, and we are having trouble locating the current PEG channel standards/specifications. Our current media encoder is needing to be replaced, and we are looking to replace it with a new media encoder that is still compatible with our current C

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remotes

We have four tv boxes. 2 remotes quit working but we managed swapping 2 back and forth. Today a third one quit working. My question is how do I obtain replacements for these? I have the black remotes with S10-S2 on the back of the remote.ThanksBud

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188

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Uverse recivers

Been having trouble with my primary receiver/dvr. Uverse randomly shuts down. Sometimes it reboots, other times I have to unplug- plug back in. If I replace my primary receiver, do I also have to replace the receiver I use for a second TV?

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80

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blue screen

We have a base DVR and a remote one that connects to a wireless access point. The remote DVR is no longer pairing and just shows a blue screen on the TV. The TV can display input from other devices, like the DVD, but not from the remote DVR. The access point indicates that it is trying unsuccessfull

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47

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U-verse app Not recognizing wireless network

The U-verse app is not connecting to my wireless network. Two months ago I noticed the app was not recognizing it. I have even upgraded to the new AT&T fiber, yet still the U-verse app does not recognize my network. Not sure why this is happening, and so far nobody has been abl

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742

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House Call

I moved into my townhome in 2022, two years ago next month. We have an issue with a cable connection on the second floor that I believe I am paying for but which does not work.  Is it possible to request an AT&T repair person to come out and do a check for me?   I realize it's b

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81

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UVerse app only showing premium channels in guide

UVerse app used to show all the channels but all of a sudden its only showing premium channels! How do we get all the channels back? I tried deleting the app and reinstalling it; signed out and back in; restarted my ipad and phone…

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