![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn how to use and troubleshoot your wearable devices.
1.3K
Accepted Solution
Official Solution
I have a preexisting line for an iPad on my account that is not in use, can I convert that line to use the upgrade to get a smartwatch? im trying to use the same line, so I don’t have to add another to my account. is it worth the hassle?
Questions
119
1
0
I recently traded in my Apple Watch Series 8, and it was in great condition. AT&T recycles it and says I’m getting $0 for it. Do not get screwed over like I did.
Questions
29
2
0
Just a heads up for anyone trading in your Apple Watch. Do not trade in with ATT, you will get more for your trade directly with Apple.
Questions
139
1
There’s something wrong with my Apple Watch SE because when people call me it doesn’t go through and it goes to voicemail but when I try to call it doesn’t go through either and it says that the call failed I have an AT&T plan on it and it’s enabled I also have Wi-Fi calling and it still doesn’t
Questions
2.2K
17
0
How am I able to get NumberSync to work on my work account phone with a watch I have on my personal account?
Questions
31
1
0
Accepted Solution
Official Solution
I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?
Questions
77
1
0
To avoid having to travel back to the nearest AT&T store, I'm hoping to get help with number sync of my Samsung NOTE 10 to my newly purchased Samsung S4 watch. I CANNOT get the watch to work when it's away from my phone. What am I doing wrong. I've tried for two days now! Lol!!! Thanks in
Questions
316
2
0
Accepted Solution
Official Solution
Hi! we had a Samsung watch over 4 years ago connected to a phone number that we ported over to another provider. Apparently the watch had its own number… was that a thing 4 years ago? Then Att never contacted us and then sent the 30 dollar bill to collections and now 4 years later we’ve spent the e
Questions
58
2
0
Good evening, I was curious if numbersync will always be a perpetual problem child. Galaxy watch 4 to note 9. Initial integration problems, then on and off functionality for 3 years. More unsolicited disconnects, factory reset. Multiple e sim tries. Current error code 146. If numbersync does
Questions
95
1
0
Are there any truly non-Apple standalone smartwatches out there and how would they work on at&t? When 3g shut down my phone stopped working and at&t refused to accept the replacement phone i purchased because it's not on their incredibly restrictive whitelist despite it meeting all the requi
Questions
3K
34
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.