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Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

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How to remove a series 4 Apple Watch from my account

My device says it’s unlock eligible but when I put in the imei number, it says it’s not an AT&T device but it’s on my account, been paid for for a long time and I need it unlocked and cancelled off my account but it won’t let me.

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Kids smart watch

I was wondering I have an eight-year-old who loves to play in the neighborhood but I would like her to have a smart watch with GPS that is kid friendly I see other phone companies that do it like Verizon and T-Mobile but AT&T from what I hear does not offer one and I was wondering if there would be

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Numbersyncing Nulling after activation...

I just received my replacement galaxy smart watch 5, other was lost/stolen. I had to get an agents help in activating it since the website kept getting an error. The agent asked if i numbersynced and i said it seemed to have connected fine but unsure. So then after giving details, i received a text

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NumberSync - Wearable Device Limit

We have dozens of Galaxy Watch6's in a standalone use case. They only need to be paired with a phone so the Galaxy Wearable app can download the eSIM profile and send it to the watch. NumberSync has a limit of 6 wearables per account. We'd like to be able to activate larger numbers of watches with

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Since latest update Samsung watch5 has reduced battery life and some hĥmessages brighten and sound the screen but there is no information.

Since update I have restarted, reset and rebooted watch. I have cleaned the back of the watch but still the watch will ding and partically light up but no data can be seen.This is not on all messages but several time a day. It is not just on certain notifications. My watch battery life has greatly r

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911 verification for WIFI calling

ATT will not accept my address for 911 verification. Therefore I am unable to use my celluar plan on my watch etc...

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64

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How do I transfer info to my new Apple Watch

I want to transfer all data and phone number

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59

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Ordering Apple Watch

My fiancé placed an order on the app for me a new apple watch- Order went through "good news, we got your order....etc" now it's saying to upload an ID within 24hrs, so My fiancé uploaded his ID, (because we used his card) but it's still saying the order is on hold! Once i go back to try to upload i

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486

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WORST CUSTOMER SERVICE; INEFFICIENT

First problem, they offer a wrong promotion at ATT Cerritos, for the Samsung watch, they told me its only $99 (promotion for healthcare workers) and didn't explain regarding wearable internet.  Second, over the past months we've paying for the watch and internet and we notice that the costs of

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41

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Samsung Galaxy watch SIM not provisioned MM#2 what does this mean?

Every time I go away from my phone this error pops up.

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