Wearables

Hello, i had ordered the new Apple Watch Ultra 2 through you guys, FedEx states the package was delivered, yet i have received nothing. I attempted to receive help from FedEx but they have been zero help, as I only have a tracking number from them, all the other info is through you guys at AT&T.

Why does my Samsung 23 ultra, and Samsung pro 5 only work when within close vicinity of each other. I pay for service on both devices and number sync is activated and says it is connected.  But if I leave my cell phone on the desk and go for a walk more than 50 feet away I get a "phone disconn

Bought 2 ultra watches, received the first one and we opened it. Turns out we dont like it. We received the second one 14 days later and didn't open it. We tried to return both watches but customer service cays you have 14 days to return it. How are you supposed to do that when you dont even receive

My son has an Apple Watch that has its own phone number, and it’s on my AT&T account. But calls to my phone that I don’t answer go to voicemail on his watch — there’s no indication on my phone that I ever got the call or that the caller left a message. Is there an easy fix for this?

Samsung claims it is easy to do but, I followed their directions and get stuck at adding the mobile network inside the wearable app. I get "The AT&T network isn't supported on your watch. You'll be notified to update your watch software when support becomes available." The sales man at the store gav

I continually get an error when trying to set up a new apple watch for my child - the error occurs when “adding new plan”. I’ve tried so many times and have been paying for tow extra lines for two watches and not getting anywhere - I spoke with tech support TWICE for several hours. What does error c

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Hi, Will a Samsung Galaxy 5 lte watch work in Mexico if we have an AT&T plan? We currently have a AT&T plan and we have a Nord N30 phone which is internal version which works fine so could a Samsung watch lte international version be added to the plan? We also would like a different phone

2nd time in 2 days I have had to numbersync my watch5 to phone. This time tonight I had to re do it a couple of times after rebooting both. Is there a system problem or is my watch beginning to fail as my watch 3 and watch4?

Firstnet Apple Watch Cellular worked fine up until recently when a restore was necessary. After restoring, the option to add Cellular is not working.