Wearables

I put in the IMEI of a device on the BYOD page and it says device not compatible with AT&T network. It's a Samsung SM-805U watch and when I call into AT&T they say the device is compatible with the AT&T network. Cricket, Tmobile, Verizon all say the device is compatible but the AT&T

i received an apple watch as a gift and the person is being billed for the watch. I've set up the watch through my iphone account at at&t and everything works except the cellular.  I can not see the device on my at&t account because its being billed on another at&t account. Several

Last year I decided in April to get both of my young kids and Apple watch SE since ATT and apple had the ability to now set up family members on a wearable without being connected to a phone. I did a lot of research since I knew someone else who did the same and for their kids.  I contacted AT

I ordered a new Apple Watch from an at&t store last week on may 31st and have not received an order confirmation or anything. I've went to the store 4 times asking for updates or if they have a tracking number or a confirmation or anything and they just say the order says it's processing and tel

I went to the AT&T store today and placed an order for an Apple Watch ultra, my payment went through but I wasn't given a receipt or a confirmation email. How am I supposed to get information on my order?

Dear AT&T Customer Service Team, I am writing to express my disappointment with the service I received at your store located on W. 57th St. in New York City recently. I visited your store with an issue related to my Apple Watch, which was not working properly. Instead of trying to help me resol

How to submit more than one request to unlock the device

AT&T sold me a watch that would not sync to my AT&T phone now they only want to give me half if what i paid what a rip- off will not ever recommend AT&T to anyone. Verizon is the best and i will be returning to verizon Thanks for nothing AT&T

Had my watch for 3 months now and have been unable to get numbersync to work with my s22 ultra. Currently on my 2nd phone call with advanced tech support and now they are telling me the 2 devices are not compatible.  Unbelievable!  Numbersync needs to be discontinued or updated.  I g

I received a new esim because my 5G network was not working properly and they said it was due to my esim. Ever since I activated my new esim I've been experiencing this. I have cellular active on my Apple Watch Ultra, but in the cellular section on my Watch App it states "Your AT&T account is no