Max

I am on AT&T Unlimited Your Way plan for years. and I am unable to log-into HBO now. I got the following error message: Can’t Verify Subscription It looks like you don’t have access to Max through this provider. If you think this is a mistake, please contact your provider directly. You can also

I am aware that an identical post exists, but it is two years old and I do not believe it is being monitored by staff. I cannot log in to ATT either on browser (Chrome, Edge) or in the app. I have tried deleting the cache, I have tried updating, I have tried reinstalling, nothing has worked. I am ac

Why cannot I request a receipt for payments I make for HBO Max? I have attempted calls and chats with customer service agents but none cannot provide. Why is that? I should not need to go through (Edited per community guidelines) just for a receipt of a streaming service.

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

I cannot sign into Max with my AT&T account, even though my account says I should be able to. My account meets the criteria to receive Max, yet it says I don't have access through this provider.  I've been on the phone with two service reps for hours, and no one can help me.

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

I closed my AT&T account a couple years ago because I moved to Canada, where AT&T is not available. I must have had an HBO Max subscription attached to it. As of lately, I have received emails from HBO Max about managing my subscription. I reached out to HBO Max and all they can tell me is e

I have had an HBOMax (now Max) subscription with my AT&T Unlimited Plan for as long as this has been around. I no longer need or want my DirectTV subscription and would like to downsize to Hulu.My question is, will I lose my Max subscription? I realize I may not have HBOMax "live" through Hulu

Every time I try to turn the volume up or down I get the error message "Optical"

HBO Max will not allow movies to download. Just buffers then nothing