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Max

Max

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Creating an account

Having trouble signing up for my account

Questions

21

1

0

Max saying can't verify subscription

My current plan is AT&T Unlimited Plus Multi Line. According to  website, I should have max but now it is saying that it can't  Verify subscription. Please help.  Thank You! 

Questions

21

1

0

Can’t log into Max

Tried on multiple devices

Questions

29

1

0

Max (HBO) Activation

I’ve had Max as part of my AT&T plan for years and it seems to have gone away with our latest phone upgrades. How can I activate it again?

Questions

76

1

0

Unable to verify acct on Max

Trying to login to Max, which is included in my plan but I keep getting the message that it is unable to verify acct.

Questions

29

1

0

Closed

Wrong language playback only in spanish

I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted to change the language and english and espanol the movie is dubbed in Spanish only. I attempted to watch The Sitter 2011, and Pathfinder 2007. Both o

Questions

195

1

0

Max account not verified with att login

I have max service listed as a benefit with my wireless unlimited account. when I log into max and verify with my provider—ATT it”can’t verify subscription.” I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max.  Fix my max account acces

Questions

65

2

Can’t verify subscription Max

I haven’t been able to sign in with Max. My AT&T plan covers it. I don’t have SSO enabled. I’ve tried multiple devices. It states “can’t verify subscription”

Questions

3.5K

18

0

Accepted Solution

Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

7.1K

37

Can't Verify Subscription on Max

I tried to login to Max though provider like usual but it is giving me a error that says "Can't Verify Subscription." This happened after one of the line in our group got ported, but I have been on the Unlimited Elite Plan since few years ago, and Max is listed as included in my plan. I tried changi

Questions

45

4

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