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My current plan is AT&T Unlimited Plus Multi Line. According to website, I should have max but now it is saying that it can't Verify subscription. Please help. Thank You!
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Max Account & Billing
21
1
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I’ve had Max as part of my AT&T plan for years and it seems to have gone away with our latest phone upgrades. How can I activate it again?
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Max Login & Installation
76
1
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Trying to login to Max, which is included in my plan but I keep getting the message that it is unable to verify acct.
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Max Login & Installation
29
1
0
Closed
I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted to change the language and english and espanol the movie is dubbed in Spanish only. I attempted to watch The Sitter 2011, and Pathfinder 2007. Both o
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Watching Max
195
1
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I have max service listed as a benefit with my wireless unlimited account. when I log into max and verify with my provider—ATT it”can’t verify subscription.” I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max. Fix my max account acces
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Max Login & Installation
65
2
I haven’t been able to sign in with Max. My AT&T plan covers it. I don’t have SSO enabled. I’ve tried multiple devices. It states “can’t verify subscription”
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Max Login & Installation
3.5K
18
0
Accepted Solution
Official Solution
Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".
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Max Login & Installation
7.1K
37
I tried to login to Max though provider like usual but it is giving me a error that says "Can't Verify Subscription." This happened after one of the line in our group got ported, but I have been on the Unlimited Elite Plan since few years ago, and Max is listed as included in my plan. I tried changi
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Max Login & Installation
45
4
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