‎Max | Page 9 | AT&T Community Forums

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Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

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Max Account & Billing

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It keeps saying it’s sent me a code in my email but I haven’t received one yet

Been trying for a week and cannot get my att account set up

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Watching Max

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Where is HBO Max?

I have plan that has HBO Max included but Max will not let me sign in with ATT credentials...why is this?

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Max Login & Installation

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It suddenly stopped last week. Now says it cannot verify my access when I try to use att login credentials. What’s happened and how do I get it back??? I did not make any account changes that might be the cause of the changebin access.

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Max Login & Installation

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Max no longer allowing me to login

I have not changed wireless plans and I am unable to login to Max as I have been. I keep getting the can’t verify subscription error. Anyone else having this issue?

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Max Login & Installation

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Activate Max

I have a plan that allows for Max and there is no tile to click to activate it.

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Max Login & Installation

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HBO Max

I am having the same issues! I received an email from DirecTV that I changed my AT&T plan when I have not!! I tried contacting DirecTV and they are blaming AT&T.

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Max Account & Billing

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Accepted Solution

HBO MAX Lost on service transfer

I had moved to a new location and was offered to take my same services with me, however, they closed my old account and opened up a new one and it resulted in all of my benefits being lost. I no longer am able to sign into MAX and do not see the tile to link the new account back to it.

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Max Login & Installation

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Always something with ATT?

About 2 weeks ago I called to change my wireless because I was overpaying, when I called I told my customer service rep, that If by changing my plans I was going to lose access to Max and she said because I was a long time customer. Well surprised today when I tried to log in onto Max today with my

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Watching Max

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DITTO ON MAX

I get the message that MAX is now free with my AT&T. Yet, when I log in, it tells me it is free for 5 days and the $49.99 A MONTH????

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Max Login & Installation

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