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So, Recently I've been facing this issue... and so, i contacted the att agent through live chat. The first time i contacted them they told me that they're working on it trying to fix the issue and if they fail to do so, just contact them back. So, I did contact them back and this time they said some
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Max Login & Installation
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I have Unlimited Extra plan on my wireless and this plan included HBO Max subscription. Started last week, HBO Max subscription has been expired. Has it been taken off from Unlimited Extra plan??
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Max Account & Billing
3K
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My fiber internet includes Max. When I follow the instructions, Max tells me that it can not verify my subscription. I have uninstalled, reinstalled, cleared cache, cleared data, tried from my phone, tried from my laptop, tried from my TV. This feels like an error on the AT&a
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Max Login & Installation
413
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I got 3 text messages yesterday from 7780 that said I have MAX included with my wireless plan. I followed the instructions and downloaded the app but when I try to click the AT&T icon on the “connect through a partner” screen I continue to get an error message. Do I have access to MAX? &n
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Max Login & Installation
444
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Hello, I have been using AT&T Max for a while now and all of a sudden when I try to log in it say "Can't verify subscription" although I was already using it before. I have spent hours through chat, phone trying to get this resolved to no avail. Someone please look into this as I have confirmed
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Max Login & Installation
32
2
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I have been a long time user of HBO MAX since its birth and was migrated to MAX. I have been using it up until December. When I reached out to MAX they advised that my subscription was cancelled on 12/1/2023? The only reason I noticed was because now when I attempt to sign in on MAX it's asking me t
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Max Login & Installation
301
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So like many others I’ve seen posted on here I got HBO Max (MAX) included when I signed up for Fiber 1000 internet a few years back. I had DIRECTV, but the benefit had nothing to do with them or the fact I already had them. I’ve enjoyed the subscription and my internet for 3 years and made no change
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Max Account & Billing
519
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Max is telling me I no longer have access through my provider. When I login to myATT it still lists Max as a feature and I haven’t changed my plan. Please help.
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Max Login & Installation
27
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A long time user of a qualifying plan that included HBO and then Max. As of a few days (not months like for other users), I cannot log into Max instead being told that I don't have access to Max through this (ATT) provider. Based on my reading of the forum, I expect ATT to provide me with a DM link
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Max Login & Installation
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