1. Our business received a suspension notice on an (apparently) mobile account that we don't hold. ATT could not answer this mystery. Moreover, a c.s. rep just advised me that the account numbers for our existing numbers do not exist. We made payments on these accounts in early June. I read the rep

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f

Hello, My elderly aunt requires assistance.  Her husband had an ATT mobile account/number that she has continued to use/pay for since he passed away.  However, when she had an issue about a double payment - they refused to speak with her about the account because it was not in her name. &

They took my trade in phones and NEVER GAVE ME CREDIT. I was fine with tmobile. Att approached me with a “special offer” bc we were internet clients. It has almost a year and never got my credit for THREE PHONES!! I am going to the news and I am going to better business bureau.

My son is on disability. His girlfriend lost her job she had the phones put in his name. They told him it was cheaper to have two extra phones. Which are still in the box. He was mislead all the way. It was suppose to be around two hundred and turned out to be three. Disability does not pay enough f

I transferred my family’s plan to my name to get the IMO discount. However, my brother’s Elite plan has been replaced with the Premium plan. How do I switch it back?

Hi, I have an AT&T debit card for overpayment refund, but it's a card I just found when moving. I don't remember if it's been activated and/or used.  Is it possible to get it reissued? Thanks, Cheri F

I go to cellular data settings and hit transfer service plan to new iPad that I received under warranty. It says to place iPads together. The old one was turned in last week. How do I transfer the eSIM? Thank you