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Problem with Remote for Uverse

I wonder if anyone has experienced this problem with remotes for Uverse. My remotes for all TV's initially do not work after I turn on the TV. A minute or two later, and after many frutstatrating tries, the remotes start to work. At first the remotes operate sporadically, but by a few minutes later,

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Pinned

Last one out, turn the lights off…

As the Von Trapps sang in The Sound of Music: So long, farewell, auf Wiedersehen, good night I hate to go and leave this pretty sight. It’s been fun, frustrating, fulfilling and memorable. 😢

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Problem using uverse cable box

When I turn on my hisense smart tv ot comes on and I use the tv remote to choose the hdmi input that my iverse box is plugged into. The screen comes up from my uverse box that says press ok tonwatch tv. When I do the black banner comes across the bottom of the tv that says hdmi1 and the settings but

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23

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Closed

New DVR stuck in update

I just connected a new DVR (VIP2262) and it said there was an update available so I started the update and it's been stuck on it for an hour now. I don't feel like it should be taking this long and there is no progress bar to know how far along it is. Can this be canceled or reset? Can I still use t

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1.5K

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Uverse app on fire TV OS 6.7.0.X

Could you please fix the app for fire TVs and fire sticks that run OS 6? It will not run on firetvs on 6.7.0.3 and a firestick on 6.7.0.4.  I purchased the TVs because of the compatibility with the Uverse app, and now to have that taken away, for TV’s as new as 2022 models, is very frustrating

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39

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Accepted Solution

TV Picture fades out to black

My Samsung TV worked fine when I turned it off last night. This morning it comes on to a black screen with QLED letters, goes on to the TV channel and within seconds fades away to a black screen for several seconds and then repeats this pattern continually. Every so often I briefly see an HDMI Erro

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46

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Official Solution

COMPLETE CHANNEL LISTING FOR ATT UVERSE 450

I HAVE HAD ATT UVERSE 450 FOR MANY YEARS AND CHANNELS SEEM TOO BE DISAPPEARING, I NO LONGER GET CINEMAX-TMC AND SEVERAL OTHER MOVIE CHANNELS. I HAVE REBOOTED, INCLUDING REBOOTING THE WPS, MANY TIMES AND STILL NONE OF THESE CHANNELS ARE RESTORED.  WHAT IS THE ANSWER.

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49

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Local channels don't appear in guide on UVerse app on Android

I'm trying to set up series recording using the UVerse app on my android phone. The local channels (1000-1099) don't appear.  I've had this happen before, gave up, waited until I got home and did it on my STB.  Then next time they all appeared.  Now they don't appear.   Any clue

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34

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Easement Information

I am needing easement information for a property that is being developed. It shows a cable line running through the property and we believe AT&T owns it. We need the regulations and owner information of the easement.

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26

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FOX NEWS CHANNEL FREEZING UP

FOX NEWS STATION IS THE ONLY CHANNEL THAT KEEPS FREEZING UP. CHANGE CHANNEL AND COME BACK TO FOX NEWS AND IT WORKS FINE FOR A COUPLE OF MINUTES AND THEN IT FREEZES UP AGAIN.  THIS  HAPPENS ALL DAY LONG.

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675

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Complain about overdue balance

Good morning sir or madam Since December 30th,  l switched to MetroPCS, AT&T gave me the code to get the transfer the same day.  I would like to know why have l  been getting AT&T email advising me that I  have a past due balance ? I spoke to different people from AT&am

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39

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Channels letterboxed

I noticed two channels I watch, MTV-U (510) and MTV Classic (520) are suddenly letterboxed. Seemingly happened within the last month. It looks terrible. They were for as long as I have been a subscriber (over a decade) optimized for 16:9 in SD. Now the picture is squeezed and is pretty much unwatcha

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35

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Closed

U-verse app not displaying all my U-verse TV channels

I have followed the instructions provided to correct the issue, but only the Premium channels are showing up in the Guide on my iPad.

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432

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Promotions Unavailable Now

I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke

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111

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Snap low income discount for uverse internet

I would like to avail of snap low income discount for my internet acct number 113323870. Alegria

Questions

2.7K

5

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U verse App No Longer Works

I have been unable to log into the app since the last update. Really frustrating and disappointing.

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68

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NO SHOW TECH Again

Tch appt today, 8-12. It is 3pm, no tech and only incompetency on 800 offshore.  I MADE THE APPOINTMENT< TOOK OFF WORK>  I want to speak to USA about when the tech is showing up--HOW?

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26

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Closed

"You have a balance due" monthly email --- no, I do not!

For the last 6 months, since November 2022, I have been getting a monthly email from AT&T advising that I have a past due balance. I NEVER have a past due balance in actuality, because I am on auto-pay and get my entire bill deducted from my credit card each month. I have called Customer Ser

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174

9

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Official Solution

HBO on demand catalog is broken

When I go to hbo/cinemax on demand there is only one movie there. It looks like the catalog is broken

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75

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Accepted Solution

Official Solution

U-verse

I currently have U-VERSE. When I replace my currently connected tv with a new tv and connect it to my current U-verse equipment, will I lose my currently saved and scheduled DVR recordings?

Questions

170

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