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Longer Cable for UVerse Connection

We would like a longer cable between the wall jack and our Pace 5268AC gateway. Can someone tell us where we can purchase pre-made Cat5e cables with TRS-6L connectors? Thx

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Ethernet Connection [ PLEASE HELP! I'M DESPERATE ]

So I live in an apartment and I have to deal with a problem of having my DSL Jack and DSL Filter across the room in the kitchen and I really want to use an ethernet cable. To gain ethernet connection, I'd have to move my HEAVY PC to the kitchen and use ethernet, going back the forth from my desk to

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150

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Will there truly be Internet on the go (NOT using the cell network) in the future?

Hey there!I called ATT a few days ago with this scenario: I'm planning to go to college soon.  i want to use my own DSL mobile Wifi so where ever i am i can just push a button on a small device and i have a secure wifi at DSL/Cable speeds.  That way im not using the schools Internet.yes i know there

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770

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What connects the GPON to the gateway inside the home. Still RJ11?

I just scheduled installation of AT&T Fiber service because we have had many issues that AT&T I&R has said were due to deficient transmission on one of our 2 bonded pairs. We've had a 15 foot trench in our yard for about a week now, dug by contractors working on behalf of AT&T. We've been told our t

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Can I convert a U-Verse wireless receiver to wired?

I have 2 U-Verse wireless receivers that get a poor signal resulting in bad reception, and unfortunately, moving the WPS receiver is not an option. Since the wireless receivers do have an Ethernet port, can I just plug them directly into the wall jack or network switch to utilize a wired connection?

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7.3K

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40 dollar reconnect fee I refuse to pay

I have been going through some financial issues lately and of course cable and internet is always the last bill anyone should ever pay since it is not a necessity. Anyways I did not have the funds to pay and they turned my cable and internet off for the 2nd time in two months. I understand this is m

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How long does it take to UPGRADE/FIX internet speed? I've been waiting for MORETHAN 3 MONTHS!

Does it really take MONTHS for AT&T to upgrade and fix internet problems?I've called AT&T customer service many times and it seems we going in circles.  Is my case (internet situation) really that difficult to solve?  Someone please enlighten me, sorry this is rather long but here it goes: Our contr

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2.5K

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Unlimited Everything Under 1 Plan?

I am currently a Boost Mobile customer, with no contract to tie me down, paying $50 a month for unlimited talk, text, and internet. And my internet provider is ATT and we are paying $50 a month for internet. So NOW we are thinking of getting cable TV, so does ATT have a plan, where it's TV, mobile p

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608

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Volume issues with U-Verse

The volume of TV shows from U-Verse are really low. I have done the remote 955 trick and turned the volume up to 25 on my black Motorola box. That brought the sound up a little, but in order to get moderate volume on my TV I have to turn the TV volume up to 100 (out of 100, U-Verse box still at 25).

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AT&T Internet Problem (with PHOTOs)…6 months and counting!

since August 2017hazard! danger! This post is in relation (or continuation) of my previous post here: https://forums.att.com/t5/AT-T-Internet-Plans/How-long-does-it-take-to-UPGRADE-FIX-internet-speed-I-ve-been/m-p/5299796#M2971) This is how our front yard looks like today.  I first called AT&

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292

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Moving and Rewiring AT&T UVERSE Jack

I'm going to be moving my jack upstairs, but I'm having trouble identifying one of the connectors. Two 3M IDC are connecting the blue cables, but there seems to be an odd dual IDC for orange? Is this the same as connecting  two separate IDCs for two separate cables such as blue?   

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788

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DVR Skips when multiple streams running

I am having an issue with our DVR where playing video recorded while other videos are running causes stuttering. It's kind of hard to explain but I will provide some scenarios where there are issues below.When watching a pre-recorded show X while recording another show Y, the show Y will skip freque

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230

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Why is AT&T Customer Service a joke????

I was without service from Dec 18-Jan 13. The techs replaced the street switching box and did not connect my home. No Internet, phone, and cable for 26 days. I got a $40 discount and paid $184 for a service that I did not have. Customer service said that was the best they could do. It did not matter

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539

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Worst Customer Service Experience Of My Life...TWICE

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT

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433

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Moving Issues with Atnt --- seeing active line on property (already cancelled)

I've had major issues moving with ATNT Uverse internet/cable services. I've been told that there is an active line at my new address where I am renting. The previous tenant has cancelled Time Warner over a month ago and should have no active services on the property.I share a building with 2 other u

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What specific type of fiber is compatible with AT&T U-Verse?

I'm scheduled to have AT&T U-Verse fiber installed but have a problem with the ONT location. The wire drop from the telephone pole in the front of my house reaches the house where the nursery room is. First, I don't want the ONT installed there, and 2) the house does not have Cat5e or better run thr

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2.1K

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Exposed cable

We had a cable installed to our home on 03.21.2019 and it still has not been buried. Neighbors have complained that they are unable to mow their lawns due to the exposed cable and our internet connection has been terrible, which I'm hoping it's also due to the exposed cable.  Our streaming ser

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389

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Wire Routing

I am planning on installing the CAT5e cable before my u-verse install and would like to confirm the correct routing. My setup will be for 4 TVs (3 wired and 1 wireless), DVR, Wi-Fi and 4 wired PCs. This is what I assume will be needed.  I will be using Cat5e cable (1) Cat5e cable from the NID to the

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954

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Have above ground cable crossing 2 neighbor's property - will eventually get cut

We have new ATT service and our cable connection crosses 2 properties besides ours to connect.  I've tried to contact the exposed cable service ATT directs me to but I cannot wait hours for someone to answer. Please help.  We're in Princeton, TX

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262

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GATEWAY 5268AC-ATT disabled USB PORT is Standard

GATEWAY 5268AC comes with a DEAD USB PORT. Very disappointed that ATT disables the USB port. I was trying to get away from the 3rd party router and use the ATT equipment and continue to make my printer and external harddrive WIFI accessible. However, ATT for some stupid reason has their USB port dis

Questions

8.5K

21

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