Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun

On or about the morning of 2/2/19, we started getting messages on our cell phones and laptop that we were "unable to sign-in" to our sbcglobal.net e-mail account. We sign in on laptop through Yahoo home page with no issues up to 2/2/19.  Prior to this, there were no issues.  Originally, we thought t

Got an email today about a charge that was pending had expired on my bank account from AT&T K006 9968 ESTOR for about $44. I recently preordered the Apple Watch series 5 Nike so I thought maybe something went wrong with the order but I talked to a rep and they said the order has been paid and is sti

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

Long gone are the days that each of us feel comfortable leaving our front door open to our home. That applies even more so to our virtual home and identity on the internet. Join the conversation as we discuss and share knowledge on a topic that affects us all: Internet & Email Security.  

Been there. Your email has been hacked. It happened to me twice in 3 months.Change you password immediately. Then set up 2 stage verification on your email account.It prevents your email from being used on a new device without a code being entered. The code is sent to a phone you choose at set up, s

American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y

Samsung Note 8Since I restarted my phone this morning, I'm getting a full page pop up, white in color, with a heading stating "We'll send you a PIN to verify number". Then again in smaller script the same words "We'll send you a PIN to verify number" and a box that says "Enter AT&T phone number". I

The Recent Activity page (accessible via the Account Info link in our email accounts) shows that two "email application(s)" have accessed my email account from foreign countries I have never been to.   How can I get more details or information, such as the exact date of access, the IP Address, or th

I left my PC on all night while I was letting a game download from blizzard battle.net.  When I went to my PC this morning a browser was opened and it had my residential gateway settings screen opened.  The address in the browser with the gateway settings was www.msftconnecttest.com/cgi-bin/home.ha 

My firewall log shows days of consstant probing of the uVerse control port 443 from a UK address178.79.128.185whois gives the name of the offender as:min-extra-safe-27-uk-li-prod.binaryedge.ninja Literally hundreds of attempts within a single second. 1.  Is this control port safe from this type of b

Had a most weird experience. Was billed $55 for a boxing match pay per view. We did not purchase it. Do not even follow boxing. When I called to complain and talked to several reps from the initial billing service to tech support to the rep for the condo building we are in, was told that the pay per

My at&t email has been hacked, and at&t seems completely uninterested in taking care of me. They love taking my monthly check, but could care less about fixing a problem on their computer. When I send an email via the AT&T mail portal in the browser, it arrives safely to the recipient's box, but if

When I wanted to switch to paperless billing, I noticed that there was some random email and phone as my Billing email and secondary phone. Can your reps tell me when it was updated and by whom. I want to know if the account was compromised. Been using this number for the past 10 years.

My internet went down at 3am on Jan 4th, 2019. I am away but have lost all access to my home control, cameras, security systems and servers. Today marks 17 days of outage, and no one at AT&T has been able to help. After numerous calls and chats involving many hours on the telephone and keyboard, we

I desperately need to get assistance in retrieving an email account that I believe was Hacked, all of a sudden my password is not taking and the backup email was set to an email I do not recognize. This account is linked with everything so I need any help I can get in retrieving this!

On 10/15/2018 an account was opened without my knowledge using my name and address. I discovered this on 11/4/2018 when I came across a bill for $172.73! I called at&t and was told the shipping address for the iPhone  had been flagged as fraud and the phone was not shipped. I asked the address and t

Att UVerse 200 DSL About 2 weeks internet connectivity starts dropping - skips a beat, so to speak on any device. This is after the power had gone out, btw.     Go into router menu 192.168.1.254 and what do I see?  - a completely different interface & different SSID. Moreove

I just signed a contract for a year of service with AT&T Fiber.  Now I find out the Residential Gateway you provided is riddled with security vulnerabilities: https://www.theregister.co.uk/2017/09/01/att_customers_with_arris_modems_at_risk_claim_infosec_bods/ When are you going to fix this or replac

I received a series of texts the other day letting me know that Numbersync had been added to my account. I figured this was a new feature that was added and would allow my ipad to make calls so I didn't think anything of it. This morning I received a text saying that over $400 in international calls