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How to view voice and text usage details

how do I look up numbers called and text on here

Questions

1.9K

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Accepted Solution

Official Solution

Upgrading iPhone, what about voice?

I tried searching for an answer (really!) but couldn't quite find what I was looking for.  I wanted to upgrade my old iphone 4 (64GB) to a 6+ (128GB) and, of course, I qualify for an upgrade discount. I like ATT, so I'm just going to take the subsidized price all at once ($500 or so). I still have t

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1.2K

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Can't Manage U-Verse Voice Features

Good morning!  I'm trying to manage my U-Verse voice features, specifically Call Blocking, but everytime I try and select "Voice Features" from the U-Verse Voice menu, I'm redirected to a page that states "We're sorry, the AT&T sevice you are attempting to access is not available using the login inf

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3.2K

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voice in call can not be heard

While making a phone call the person on the other end of the line is un able to hear me but I am alble to hear them perfectly clear. I do not believe the microphone is messed up because when I do a test on the voice memo app or on a video my voice is picked up as it should be. Is there anything that

Questions

216

1

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How to receive text messages or calls in Europe from the USA

Hi, I'm a new AT&T customer, I want to find out how I can receive text messages or calls from the USA while I am in Europe.I'm not looking to make calls, I know there are different options that can be purchased for this - simply would like my phone to connect to a network provider in Europe so I can

Questions

525

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ASAP: Where to find saved visual voicemail on HTC M8

I'm trying to find a voicemail I save so I email to myself. But I can't seem to find where it stored.

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1.6K

1

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Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

304

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BYOP Voice Connectivity Problems

I went to an At&t store tonight and had an At&t branded LG V35 ThinQ  (BYOP) activated on a new sim card they provided and a prepaid service/data plan.  Everything was fine, she made a test call to the store it worked.  Data worked Great.  I get home and data still works, text still works but i go t

Questions

185

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Uverse voice incompatible with IP Passthrough on u-verse gateways?

Over at DSL reports, lore has it that u-verse voice is incompatible with IP Passthrough (the nearest thing to bridged mode on AT&T's gateways). See, e.g., this FAQ, which states that "IF you use AT&T uVerse Voice (VoIP) service it is not recommended to put your NVG589/599 Remote Gateway into IP Pass

Questions

3.4K

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Is this what it is?

AT&T may review all possible recordings of my conversations with AT&T Customer Support Representatives to validate that all I have said is honest and true, not to the best of my ability, but just plain 100% true. 1. I had an AT&T Support Representative, over the phone, transfer ownership of our AT&T

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353

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Was supposed to be only a Transfer of Services .. and we lost everything

Ok... Not sure where to begin except at the beginning. We have been customers for well over 14 years and of course living in the same place for the same period. We were finally going to move from an apartment to a house and wanted to take our great AT&T services with us which consisted of a Phon

Questions

295

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Backup Battery

I know this has been asked before but I'm wondering if anyone knows the official verdict on the Uverse voice backup battery.I switched over from a landline to Uverse voice today and even mentioned to the tech how I didn't like the fact that I would lose phone service in a power outage. He said "yeah

Questions

842

2

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Voice in phone calls

using a ZTE Maven 2  Call quality has a distinct issue.  I can hear phone calls well enough, but you can't hear voice from my phone. its just nothing  This only happens with phone calls. I can use sound recorder well enough-the mic seems fine-but can send out voice. curious what this could be

Questions

184

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issues with voice services since moving to AT&T (Teamspeak 3, Curse Voice etc.)

Can anyone help troubleshoot this? I am using ip forwarding to give my beefy router the public IP address and it was from my previous location so all port forwarding is correct, I also forwarded everything in the new AT&T router. It is an arris one for gigabit internet. Connecting to a VPN solves th

Questions

216

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Phone Porting Run-around - Help Please

Hello.  I'm hoping someone can assist me with the nightmare that has been getting my U-Verse phone working.   We had our U-Verse cable, phone, and internet installed on Monday, 7/14.  The appointment was scheduled 14 days prior, on 7/2 (that becomes important in a minute).  So, the tech tried and tr

Questions

571

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GATEWAY 5268AC-ATT disabled USB PORT is Standard

GATEWAY 5268AC comes with a DEAD USB PORT. Very disappointed that ATT disables the USB port. I was trying to get away from the 3rd party router and use the ATT equipment and continue to make my printer and external harddrive WIFI accessible. However, ATT for some stupid reason has their USB port dis

Questions

8.5K

21

AT&T Rep screwed me out of my grandfather home phone plan!

Called to have my grandfather $25 Uverse home phone 1000 mins unpublished never used enough to warrant unlimited, Rep started hitting me up with a promo home phone unlimited $25 for three months then $35.. I said no at least four times to this determined Rep, well you guessed it he changed it anyway

Questions

672

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Can you use another internet service with U-verse Voice?

I signed up for one year of discounted U-verse internet, but now the deal has expired and the price will go back to the regular price. I know of a company that offers standalone DSL. I know that U-verse uses fiber optic technology, so that's why I'm asking this question. Is it possible to sign up fo

Questions

3K

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ATT Damaged my SEWAGE PIPES

Issue : AT&T has installed a service line/box and the line was drilled underneath my lawn and driveway - which is pavers bricks and went right through our property Main Sewage Line Pipe, cause major plumbing issues and also a 'SINK HOLE' in my driveway, we are afraid to even park on the driveway

Questions

517

2

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“Someone has already entered that password for your voicemail”

I entered 4 different passwords and the all said that, what does that mean? Is it a voicemail that multiple people can use? I don’t understand

Questions

5.6K

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