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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Unable to schedule installation to new service address.

I have been an AT&T Cell Customer for years. Tried to schedule and install and service for 1G Internet to the new place I am moving to in Jenks, OK. Even though I could answer all of the security questions and verify that I do indeed have an existing account....and even after providing my Driver

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Installing Fiber in a new house

I am going to move to an area with ATT fiber. The house in new, but has a central room meant for the modem and can then connect to various outlets throughout the house.  I would like to speak to an ATT representative to understand if this is possible, what steps I need to do, and how to set th

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Reward Center was not able to help me, they are blaming customer service.

I was initially offered $300, then $250 when I called customer service, and now I am being told I will only receive $150 from the Reward Center. Please stop with your deceptive marketing tactics!

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When will we have Gigabit Fiber in Kennedale TX?

Looking to see when will we have Gigabit Fiber in Kennedale TX zip 76060

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Only half of my new gear was delivered?

I just ordered the enhanced WiFi Package. I was expecting a new router and a new extender, but I only got one tracking number.  An extender arrived today, but no router.  Of course, the tracking number shows "delivered".  Any ideas how to get my router?

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Address Availablity always replaces my address with a similar address, preventing me from ordering

I'm trying to check if service is available near me, and each time I enter my address and choose the exact address from the search dropdown, it replaces the address with a different (but very similar address). I'm 99% sure that I have the availability (both houses on either side of me also have acco

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Getting POTS/landline with ATT fiber

Currently have T-Mobile for phones, RCN 100Mbps or internet, ATT for copper landline. RCN keeps raising rates. My spouse wants to different ways to call 911; so switching to ATT fiber and ATT cell phone is out of the question.I went to ATT store and saw the telephone jack on the back of the fiber m

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About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

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AT INTERNET FIBER

What are the typical upload and download speeds experienced by users subscribed to AT&T Fiber internet service?

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All in one fiber internet deal

I wanted to ask if this all-in-one deal is for people who already have service with ATT or only people who currently don't have service, it says 20 dollars off the internet price so would that mean the $35, 300-speed internet package would be 15 dollars a month to my knowledge? I currently have 5 li

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