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AT&T Internet Air Account

AT&T Internet Air Account

Tips on managing your AT&T Internet Air account.

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Signing up for Internet Air

I am in search for new internet service. I am wanting AT&T internet air. Unfortunately it is not available at address. Here is the issue: we are long time (over 10 years) at&t wireless customers with multiple lines (5+) between both my account and my husband's account. Our oldest who lives 2

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Not an upgrade

I had att fixed wireless and for the most part was satisfied with it. I didnt like the data cap however.  Was offered internet air as an UPGRADE in my att online account, so I got it.  The only reason I havent cancelled is that it is unlimited.  The speeds during the day are HORRIBLE

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pricing

Need help.

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free internet but I have a bill WHY?

My service is supposed to be free thru the ACP program SoWHY IM I GETTING CHARGED?

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Why was I charged for a full month of service when I canceled after 4 days?!?!?!?!?!

I activated Internet Air on 7/21/2023. I called and canceled Internet Air on 7/24/2023. On 8/8/2023 why would AT&T hit my bank account for the full month's payment? When I called customer service yesterday No One could seem to find my account or help me at all! I am ready to report AT&T to t

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Cancel DSL after Activation of Internet Air

I have talked to 3 different Customer Service reps about canceling my old DSL, because it did not cancel automatically 7 days after activating Internet Air. The last one argued with me about canceling automatically. Told me I had to request the DSL be cancel. That was not my understanding. I'm still

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5G nano card needs activation

Just purchased a prepaid Nano card, and I would like to try out my router device for wifi access, but I need the prepaid card activated. Do you have just a 1 month plan that I can purchase to test out my new router wifi device?

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Gaming consoles won’t connect

PS4 and Nintendo Switch won’t connect to All Fi hub. Don’t tell me to reset the router, I have spent hours and HOURS on the phone with unhelpful CSRs and have reset it 1000 times. How do I fix this? I’m gonna have to just switch back to xfinity if this keeps persisting with no fix.

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AT&T Internet Air vs AT&T Fixed Wirless

I currently have AT&T Fixed Wireless. A few days ago, I received a mailer advertising AT&T Internet Air. Is this an upgrade over Fixed Wireless? How is it for gaming...I already saw a couple posts on this front page with people having problems connecting their consoles via AT&T Internet

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ATT offering Internet Air instead of Fiber

Why is ATT offering me Internet Air as an option to DSL? Basically they don't want to install fiber.  I live 2 blocks away from the fiber lines and ATT will still not install leaving DSL as the only option.

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Wrong Account Numbers and Address Associated With My Account

Hello, I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is probl

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