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AT&T Internet Air Account

AT&T Internet Air Account

Tips on managing your AT&T Internet Air account.

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Autopay billing

When I signed up for internet air I didn't enroll in autopay to get the $5 off monthly billing. Am I able to enroll in autopay later and still get the $5 off monthly?

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ACP applied to internet air account

I finally was able to get help applying my acp to my fixed wireless account but it did not transfer to my internet air account. When I try to add it online, it will tell me that I don't have an internet account, which is not true. I have spoken to 3 or more different people on the phone and the term

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Is there any way to get a fixed IP address with internet AIR

Using Hulu live is a challenge because internet air keeps changing my location. It also has everything an hour behind. This is something that needs to be improved and quickly.

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Can't log in to MyAT&T or Smart Home Manager

What is going on with the AT&T website? The main page loads fine but I can't log in to my account through the website or Smart Home Manager. The website login page gives the error "ERR_CONNECTION_TIMED_OUT" and the Smart Home Manager app gives the message "Hmm, looks like there's an issue with eithe

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Phone/Directv Stream went from $161/month in October to $583/month now after elimination of Unlimited Plus Data Plan

So now, ATT wants me to spend $583 for phone and data PLUS an additional $69 for the privilege of Directv Stream. Nope! I'm returning my new Franklin 50A WiFi which I bought to replace the grandfathered ATT Unite device that had stopped working and going to either Fios or Spectrum. If ATT were tryi

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HELP!!!

I ordered an air hub in July and unfortunately wasnt able to unstall until September at which point it would not work. I was told I waited to long to activate so after almost 2 months i sent the hub back. The cant send me a new hub because thet cant cancel the old account. This is absolute insanity.

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How do I receive one time passcode to log in to my account???

I have been having trouble logging in to my att air account, I’ve tried everything you could possibly think of, called 18 representatives and no one could help me just requested that I wait a couple of weeks while they resolve it and still nothing has been fixed!! I have tried forget password as wel

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Unusual Data usage

Modem is using blocks of 450 mb of data nothing in house is running. Sometimes runs for hours using 7 gb of data

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Accessing AT&t customer service without accounts in

I bought AT&t hotspot. When the third party agent was entering the information she did not record my pin correctly.. now I have no access to customer service to technical support or anything to reset my PIN which I can't do online because I don't have it...    Which I can't do on the

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Was told ATT Internet Air unavailable but I currently have ATT fixed wireless

I recently received an email from ATT telling me that my ATT fixed wireless internet service would be ending at a yet-to-be-determined time and that I needed to change over to ATT Internet Air. I was not happy about the change because my fixed wireless has worked great for the last few years. 

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Wrong Account Numbers and Address Associated With My Account

Hello, I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is probl

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