AT&T Internet Air Account

We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t

Hello, We have had internet air for a month now. At first, we were consistently over 200 Mbps down load. It was great. Now out internet has slowed considerably. It's to the point where we can't watch tv shows, loading a web page is extremely slow, and I was not able to verify that I was a real pers

Fixed wireless was great for 4 years. 2 months ago it went almost completely out. Some sites worked on my PC but Roku did not work. 2 hours with support to finally have them send out a repair person. 2 days later the Repair person replaced the router and the outside antenna and pointed the antenna t

I’m very upset with the customer service department from AT&T. I have called several times and had people hang up on me or take the phone but act like they couldn’t hear me. My internet air account qualifies for Article promotion on CCKM 95369. I have not received any discounts and I’m still get

Why can’t my Internet Air bill be shown with my wireless bill?

I have had several emails stating that they have not received it.  UPS return reference number # (Edited as per the community guidelines).    serial # FOR MODEL (Edited as per the community guidelines).

We had Uverse for many years but stupidly switched to Internet Air after being bombarded with offers on how much better the service was. It wasn’t. After talking to tech support over ten times, moving the hub.. getting a new one, etc.. we cancelled back in Jan.  We were not able to go back to

I need an account removed from my cell phone page. The interent air was cancelled on this and my email is associated with that account enabling me to register the internet air account that is registered under the email. I've been trying to resolve this since October 2023. The last call I made was on

Through my business, I have a new A&T Netgear hotspot, unlimited data, but not paid off. Can I take it abroad to get internet and if so, what are the charges and how do I set it up?  Or is it locked to AT&T?  As it is, I usually make do with a local data and cell service eSIM on m

We have been loyal AT&T customers for quite some time. We also live in a rural area where there is a limited number of choices for internet service. As such, we have had AT&T DSL internet service for the past 15 years. Therefore, as you can imagine, we were excited to learn about the prospec