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Care code: 201 [LU100] when signing in on Chrome or Edge

I am getting Care code: 201 [LU100] when trying to sign into one of my 5 AT&T email accounts. I'm able to sign into 4 accounts on Chrome & Edge with no problem. However, the fifth account can only be signed in via Firefox/Mozilla. I need to eliminate Firefox/Mozilla, as it takes up so much of my

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Accepted Solution

Official Solution

Emails sent to wrong address landing in Inbox

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

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Cannot Reset SBCGlobal.net Email PW and I have an ATT Account that I have had for years

I have been trying to reset the password to an email account associated to my home internet account and the system will not let me and the toll free support was no help. This is an email sub-account so the system does not recognize the email as the UID with last name and simply states "hmmm, that di

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Cannot get Mail - password has disappeared and cannot add new one to subaccount

Yesterday at about 1 pm I lost access to my email. When I went to refresh my inbox I got this error message: Cannot Get Mail No password provided for “Yahoo” I went to Settings on my iPhone and realized that the password has disappeared. I would try re-adding my password on my iPhone, but I can’t

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ATT.net refusing emails from my club

In the last three days ATT.net began rejecting emails from my club. The rejection to the club senders says emails are undeliverable. I’ve been getting emails from senders to my ATT.net address from the club for 12 years. I serve on the Board in a fiduciary capacity and this needs to be fixed…..but h

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No access to Bellsouth.net email.

For over a week I have been unable to send or receive email on my Bellsouth.net account. It stopped working on my desktop client (Outlook) and my iPhone on the same day. If I send an email to it via a gMail account it comes back 'address not found or unable to receive mail'. I managed to speak to a

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some emails being delayed several hours

Some emails are not arriving in my inbox until several hours later

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Attempting to log into my sbcglobal.net account & receiving error, can't even change password per KB article recommendations

sbcglobal.net account suddenly stopped working today. receiving the following error Unable to restore access at this time We don’t have the account details needed to restore access. Have been trying for the past 2 hours with no success. Called support & they were unable to hel

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Need to change recovery to a NON-AT&T number on a legacy Yahoo! email account

I need to change the phone number that verifies my Yahoo mail/ameritech.net email account to a non-AT&T number - a number NOT associated with AT&T. I've had this account for 25 years. I have disconnected the phone number that's associated with my Yahoo mail/ameritech.net account. I have foll

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Blocked emails from one user account

I have an att.net email account. All of the emails sent to me from any of the users from this address - [email scrubbed] - are either being blocked or taking hours to come through. I do not have any of these blocked. I checked to confirm nothing was unintentionally blocked. Why? This is causi

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Log out successful error message loop when signing into email

When I try to log into my email account on desktop, i receive a Log out successful message and it returns to the log in page. I've changed password and also tried this on both desktop and laptop and in both Edge and Chrome. Thanks for your help in this matter.

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Bellsouth email Login/Logout Loop - Cannot access anything

Cannot access anything in my AT&T profile to even get to my bellsouth email address. I enter username and password, click to log in. The screen changes and a message flashes across the top saying "Logout successful" and it goes back to Currently.com. This happens whether I try via yahoo mail, at

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Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

Issue: I am unable to login to AT&T email account on web to access Inbox. Still able to fetch email on phone. Using the same password in both instances, doesn't make sense. Unable to execute the "Password Reset" steps because in one instance received the error message "Hmm we can't reset your pa

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Cannot log into webmail on any of my devices.

I recently began experiencing this issue: I cannot log into webmail on any of my devices and have tried various browsers. I currently only have access to mail through the app on my phone. I have attempted to reset my password multiple times but receive the message that "It's not you it'

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Reset password on Subaccount Yahoo mail

I have been trying to reset a password on one of my sub account emails addresess @sbcglobal.net. I go into manage sub accounts and put in the email address i need to reset. I then input the Last Name. I get an error saying hmmm.....we can't reset your password. We don't have the a

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Can't log into my yahoo mail.

I use yahoo mail to download to Thunderbird on my desktop. When I try to log into yahoo mail it won't except my password. I have to change it and the very next day it won't except the password again. I see others have had this problem for sometime. Is there a fix for this? It's very annoying and tim

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