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Max Account & Billing

Max Account & Billing

Learn how to manage your Max bill, plans & promotions.

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Child (sub) Accounts and Password on HBO Max

Is there any way to create a child or sub login under my primary HBO Max account? My HBO Max account is linked to my primary AT&T account.  I do not feel comfortable sharing my billing username and password with my teens.  The last thing I need is them having access to all of the acco

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Being charged for "free" HBO for life

I was told I would be getting HBO free for life, but now being charged $39.99. I keep having to call and get this charge removed, which takes hours. Why?

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140

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Can’t log into HBO Max with my user id

When I use my contact email to log into HBO Max, it says that the email has to be in the format of “[email scrubbed]”. However, I am a student from CMU and I used my school email address “[email scrubbed]”. And I could successfully log onto myATT app with that email.

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152

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HBOMAX

I just signed up from Xfinity and I thought I would get one year of free HBO , I did`t get it.

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39

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Unknown charge for HBO Max.

I got a charge on credit statement from "HELP.HBOMAX.COM" for $16.41. I do not know what this is or what it is for! I phoned ATT Customer Service. The Rep did not see any transaction or contact on my file for the given transaction date.

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5.6K

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New sign in

I'm trying to create a new account for hbomax but I can't get the passcode sent to me.

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I received email that we it was free with our pkg. got it, now I realized they’ve been charging us for months.

After receiving an email from AT&T that we got the free HBO Max with our package I downloaded it. Never even used it until a month ago.  Just realized today that we’ve been being charged every month for it.   I have called five times and as soon as I get through to a person My gets d

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101

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Can I get Cable TV??

Dear Sir or Madam: I wanted to purchase the Ultimate Package with HBO Max Cable Subscription for $129.99/month. I had trouble on your website, and an error report came up. What can I do to get cable soon here?

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HBO Max Not Working (Account Not Valid)

So about a month ago I was having trouble logging into my HBO Max account. It was free with my AT&T Wireless account, but I thought that maybe it had been only a trial offer, and that perhaps it had expired.  I wasn't pleased, but my wife and I really enjoy many of the shows and movies on

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3.5K

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