![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Your TV account
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Learn how to manage your Max bill, plans & promotions.
I do not want HBO. Free or not, does not matter, I do not want it. How can I delete it from my add-ons? (I did NOT add it)
Questions
57
1
0
I am trying to cancel my HBO Max Subscription. On HBO's site, it is telling me that I have to cancel through my provider, which would be AT&T.. How do I cancel through AT&T? I do not have any options on HBO's website.
Questions
6.3K
7
0
I switched my att wireless plan from Unlimited Plus to Unlimited Elite, due to that process I lost my monthly $15 loyalty discount on my DIRECTV stream account AND lost all my live HBO channels. I still have access to HBO Max. I researched and thought I read the fine print that lead me to believe
Questions
110
0
0
They are deceitful in practice, causing customers undue grief and pain. In my case I signed a contract that guaranteed that I would receive HBO for life for FREE but after a year was charged, and at least 6 calls later they just up and turned off the HBO, BREACH of contract. Do yourselves a
Questions
74
1
0
I still have my AT&T plan that lets me use hbomax but hbomax is saying my subscription is expired and I can’t watch anything yet i still pay my bill regularly that includes HBOmax ?
Questions
97
1
0
I have the internet fiber 1000 plan and it said free HBOMAX for 3 months so trying to cancel before it charges but saw someone mentioned it's free indefinitely as long as I have fiber 1000. Is that true? Or how do I cancel? Cannot find on att links
Questions
206
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.