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Max Account & Billing

Max Account & Billing

Learn how to manage your Max bill, plans & promotions.

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Upgrade Max (HBO) plan to Ultimate Ad Free

Where can I go in my ATT account to upgrade my HBO subscription to next level plan? Thanks.

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Can't Access HBO Max

In the last week, I can no longer access HBO Max. I should be getting this service as part of my wireless unlimited plan. When I went to the AT&T store, they said it appears I have access, and the rep said he also has this plan and can still access HBO Max, but he said he couldn't help. I haven'

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280

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traded in old phone and lost HBO Max access

I exchanged my old Samsung phone in and I lost access to HBO Max off my plan. I'm an employee and I have the Unlimited Plus plan (had for years) and should be receiving Max free. It doesn't even show the HBO Max "activate" tile on my account screen. Please help

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303

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no service

no service

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Unexpectedly-terminated HBO Max subscription (included w/ Fiber 1000)

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

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Can I use my pre-existing HBO Max account on a Fire Stick?

I have tried Googling and searching this subreddit to no avail— I'm staying with my boyfriend for a few months and I wanted to watch HBO Max through my account on his Fire stick. But the only option the app gives me is "start free trial." Can I sign into an existing account?? He and I have literally

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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HBO Max subscription expired

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

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78

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Payment options for HBO Max (from outside US) - Need help

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

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When I close my ATT account, do I need to cancel HBO MAX which came with my plan for free?

I have closed my ATT account in which HBO MAX was included for free. Will the HBO MAX be canceled automatically? If so, when? Or do I have to cancel it? And if so how? I have gone to my account and cannot see where I would do this.

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