‎Online Account Access | Page 17 | AT&T Community Forums

Att app

Is anyone else having trouble with the att app , it doesn’t load. I have deleted and got the app again and still the same issue!

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Is anyone experiencing issues when trying to use the myAT&T app for iPhone? Even after deleting and reinstalling, the app remains frozen indefinitely until I switch to a different app and then switch back to the myAT&T app which then proceeds to the next screen. I’ve experienced this for se

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42

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Need to reset FAN PIN for business wireless account

I set up a new business wireless account ~2 months ago, but never received my FAN PIN. When I try to create an account on att.com by specifying my account number, it asks for my FAN PIN. I don't have it. I click the question mark, and it tells me a number I can call for assistance: 1-800-331-0500

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929

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Closed

ATT account shows suspended when it's not

For the last 8 months my account has shown as Suspended. I have no late payments and no one at ATT can seem to figure out why it is showing suspended. All my services are active and working. I can't make any changes to my account so any time I need to update or change services I have to go into a

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1.9K

6

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no option to access separate bills cell/internet

ex wife use to pay the monthly cell bill now I am going to take over but when I go to AT&T website it only provides me with my internet bill. It does not offer the option for the cell bill even though both are in my name. How to I access the cell phone bill when I am in the internet billing page

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27

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Accepted Solution

Unable to Access Account Abroad

I'm enrolled in autopay but noticed that my most recent bill has not been processed yet and it's been more than a week. Unfortunately, I'm unable to access my access to see what's going on as I'm currently abroad. How can I access my account or make a payment online?

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34

2

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Site not allowing me to upgrade

I have multiple lines that are available for upgrade. One of which is on the AT7T Next plan and only has 2 payments left. Every time I select a phone, no matter which phone it is, to upgrade it goes to a page that says I'm upgrading early. I called and spoke to a rep and he told me that he can see

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1.3K

7

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Trouble signing in

It keeps saying wrong email or password

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36

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Receiving BUSINESS_SMB_SOC_CODE_MISSING when trying to upgrade a device on the account.

Every device that is eligible for an upgrade receives this message when the Upgrade Now is clicked.

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34

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Accepted Solution

Official Solution

Transfer of billing responsibility to a new account

I just transferred my number from my mom's account to my new att account but can't seem to find my device located on my account.

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95

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