Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

15K

Ask a question

Pinned posts

(1)

Accepted Solution

Official Solution

Pinned

Turn off the lights when you leave...

The party is over. Good luck to the AT&T customers with the new Support.

Questions

54

6

(14870)
Billing Dispute

How do I get hold of supervisor or manager for small business issues? I have been dealing with the billing issues due to mistake on their end, We took a trip out of country & had called multiple times to activate day pass, but they still did not activate it on one line  they charged 87000

Questions

31

1

0

Accepted Solution

Official Solution

ADT+ Smart Home Hub

Cannot get the device online to ADT server but it does show as connected to ATT WiFi Router. Do ports need to be opened if so which ones?

Questions

47

2

0

Kyocera DuraXE E4710 can't update to latest software.

My E4710 won't connect to the network, so I checked the These devices are tested and approved for the AT&T network (att.com) pdf and it says it requires an update to use some features, but when I click update it says processing downloading and then kicks me off that screen not even attempting to

Questions

44

9

0

I want to turn off 5g on my Motorola G Power 2023

I just bought a Motorola G Power 2023 5G. I want to disable 5g and use 4g network instead. But looks like there is no way to change it. Do I just have to turn off "Mobile data" if I don't want to use 5g?

Questions

328

2

0

Request elegibility

Im travel to an other counrty but my device network doesn't work and impossible to unlock this how i can fix it

Questions

33

5

0

AT&T RADIANT™ Max 5G

I had naught the att sim card separate from the phone I put the SIM card in and it says on the phone that I have no SIM card and I can't get my service to start how do I get this thing working

Questions

35

1

0

Asus Rog 8 Phone

I've have the Rog 6 and 7 phones and haven't had an issue with them at all. I pop the sim card in and it works like a charm. So when I bought the 8 I looked and the specs said it was compatible with AT&T. I just got the phone today and popped the sim card in and got a text from AT&T saying t

Questions

420

10

0

Accepted Solution

transferring Att number from Wireless Internet (IFWA40) to motorola unlocked phone

We have an ATT number we use for the house through a Wireless Internet (IFWA40) device which looks like a giantic square about 8 by 8 inches. It suddenly just died, nothing we tried would get it t work and yes there is an internal battery. We know the battery works because all the lights on the top

Questions

35

1

0

Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

Questions

70

12

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(1)

Accepted Solution

Official Solution

Pinned

Turn off the lights when you leave...

The party is over. Good luck to the AT&T customers with the new Support.

Questions

54

6

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.