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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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My device unlock was approved, yet instead of a link I received "Your unlock instructions: ${masterData.unlockInstruction}"

As the subject line states, my unlock request was approved but I did not receive a link to the unlock instructions. It appears to be a reference to a function that is *supposed* to return a link, but obviously that function didn't return a value. It's sad that I have to resort to posting on an AT&

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Unlocking an old BlackBerry Torch 9800

I have got an old BlackBerry Torch 9800 which he bought in the US, back in 2010. I would like to know if AT&T can provide me the network unlocking code. Since it was bought in 2010 (Yes, it is an AT&T phone), I think the contract on this phone is over. In this case, do I have to make any kin

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How to sue AT&T for bait and switch, loss of business & poor customer service?

I would like to start out by saying that I've been a customer of AT&T for 23 years. I've had the same number starting with Bell South to Cingular to AT&T.  I recently switch from a consumer account to a business account.  This was the worst mistake I could have made.  All of

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Is there an AT&T Service outage I am unaware of?

I lost connection around 1am. In the South Seattle area in Washington state, anyone else having an issue?

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Android Phone with AT&T Service sends some calls directly to voice mail.

My Samsung phone is sending some important calls directly to voicemail without ringing my phone and giving me a chance to answer it. How can that be fixed.  

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I can’t unlock a phone from the network

So recently I bought a AT&T flip phone from online and I am trying to unlock it from the network but they email me saying I don’t have enough information and to call 800-331-0500 but the automated call tells me to submit a new request so I do that but then I’m told to call the number again which

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Phone goes right to voice mail

I have AT&T apple phone when I try and call my mom who has Verizon jitterbug it goes right to her voice mail and I can’t get through. It just started happening a month ago. We have tried turning it off and on and even deleted me in her contacts.  Any suggestions

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Why does phone location show anything else other than Pennsylvania where I'm actually located at?

Why does phone location show anything else other than Pennsylvania where I'm actually located at? Because of this, I can't view live content and can't connect to unsecured wifi connections here.  Att said to reset network settings but that doesn't help... can any ATT rep help me out here? I al

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AT&T is blocking all texts from my business number

I am commercial tire distributor and my job is to cold call new customers and work with existing customers, all text messages from my office number are being blocked by the carrier. It's only AT&T. Customers I've worked with for years I can no longer text back to them because my number has been

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Why are callers being prompted for code when calling me?

I do not use a smartphone, but my AT&T cell phone does have internet capability. I do use texting, but not the internet.  When I am visiting a somewhat rural area, local people are unable to reach me on my phone (but my partner can reach me every time, from anywhere).  The neighbor's

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Turn off the lights when you leave...

The party is over. Good luck to the AT&T customers with the new Support.

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