![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn about the wide range of devices you can use with AT&T.
Accepted Solution
Official Solution
Pinned
The party is over. Good luck to the AT&T customers with the new Support.
Questions
54
6
I have been a valued AT&T customers for years. Last year I decided to port my number over to Consumer Cellular to save money. There was no issue with this transfer. Now I have decided to leave Consumer Cellular and am unable to because my SIM card is locked. Each company
Questions
31
2
0
Recently paid off my iPhone early 3 days ago and wanted to give it to my mother who has T-Mobile. Went to the att unlock website and submitted the form as non customer and get the message I need to 60 days post purchase to unlock. Then tried again as current customer and put my info in and get an er
Questions
34
6
0
Accepted Solution
I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device
Questions
1.4K
20
0
Accepted Solution
Hey i was wondering do you need root to do this any more? I want to install/run apps over wireless to stop all this cable switching. I have also read that it can cause some errors though? That was on old posts on this site, I was wondering is it reliable and easy to do now?
Questions
44
4
0
I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot? Online reps told me yes and tried to activate it. It didn't work. Then another rep told me I can't use it as part of my account. Is there a
Questions
52
4
0
Closed
Personal information about your customers was stolen from someone within the ATT company, what is being done about it?
Questions
717
5
0
Why is there no wifi calling on a Sonim XP3 Plus 3900 on AT&T network. I put a T mobile sim in to test and wifi calling option shows
Questions
43
1
0
Accepted Solution
HI I NEED HELP UNLOCKING MY U.S AT&T DEVICE AT NO COST PLEASE..
Questions
37
1
0
att radiant max just started getting lines all over Screen has green lines covering the entire screen and its getting worse. Hasn't been dropped or anything. Tried resetting it but didn't help
Questions
35
2
0
I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is
Questions
44
2
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Accepted Solution
Official Solution
Pinned
The party is over. Good luck to the AT&T customers with the new Support.
Questions
54
6
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.