I need instructions on how to cancel an ATT wireless account for an incapacitated individual who is living in a memory care facility and no longer uses the device.  There is an acting power of attorney for this individual but the 4 digit code to access the account has been lost and the individu

We keep losing internet. It usually comes back but this is still frustrating.  SInce I refuse to talk to India, I communicated with CHAT.  Today I got a guy named "Joe" who seemed intelligent and helpful and knowledgeable.  I explained my situation and he responded intelligently and

When I turn on my hisense smart tv ot comes on and I use the tv remote to choose the hdmi input that my iverse box is plugged into. The screen comes up from my uverse box that says press ok tonwatch tv. When I do the black banner comes across the bottom of the tv that says hdmi1 and the settings but

Someone stole my phone changed my passwords. And is now pretending to be me. Posting humiliating pictures

How can I get back my old phone number

I have a BGW210-700 and I randomly have unstable ping ranging anywhere from 20-160. Rarely, when the internet is good, I will get 20 ping to 8.8.8.8 .Reply from 8.8.8.8: bytes=32 time=143ms TTL=58Reply from 8.8.8.8: bytes=32 time=118ms TTL=58Reply from 8.8.8.8: bytes=32 time=105ms TTL=58Reply from 8

Just got ATT Fiber installed in my household. For some reason, the Fiber disconnects frequently (multiple times a day like atleast once every hour) on all apple devices but on my windows laptop and desktop, it runs perfectly with no problems or disconnects ever. Has anyone had this issue or any advi

Hi i am receiving food stamps and was wondering if i could get cable and internet for a lower price? Thanks

We I try to access Security Options under Firewall. I got page not found message. I need to disable home network security

I'm moving the email distribution system for a 501(3c) non-profit organization to MailChimp to help simplify news letters. There are about 723 emails and all but 55 email addresses are sent successfully - all 55 email addresses that fail are from att.net and sbcglobal.net - the error message is rea

We I try to access Security Options under Firewall. I got page not found message. I need to disable home network security

Issue: I am unable to login to AT&T email account on web to access Inbox. Still able to fetch email on phone. Using the same password in both instances, doesn't make sense. Unable to execute the "Password Reset" steps because in one instance received the error message "Hmm we can't reset your pa

I recently began experiencing this issue: I cannot log into webmail on any of my devices and have tried various browsers.  I currently only have access to mail through the app on my phone.  I have attempted to reset my password multiple times but receive the message that "It's not you it'

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

Casey the manager at AT&T in Yarmouth is so knowledgeable and helpful. Always helps with a smile!

Hello, I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is probl

We have received several email messages from AT&T on 6/16 & 6/17 asking us to do as follows: 1)  Upgrade Our Account Now from [email scrubbed]       - All old versions of the mailbox will be closed on 6/18/2024.  AT&T records indicate that our AT&T Yahoo mail account has not been upgraded to the    

I received a letter saying my plan was increasing $10/month with newly included 75GB of high speed data and 30GB of "hotspot" data. What I don't understand is the following: 1. Will I still get my military discount or is it going away? 2. How do I use this "hotspot" data? I see that AT&T is

I received a call on my AT&T android phone from 1-800-236-8544. The caller (he) informed me that there was a charge to my account from a different state and that my password had recently been changed.  I went online and logged in with my password so it seemed my password was not changed an

I just typed a long review and this system dumped it.  1. They do not hold themselves accountable for screw ups. It cost me hundreds of dollars because when sales rep sell you things or the stores, they do it to get their kick backs. If they did something dishonest that even cause your service to no

I've already requested AT&T to unlock my phone and they have authorized it (I have an Iphone 14). Even though I have followed the steps of backing up and then erasing my Iphone, then logging again in my apple account, on the settings the device still shows up with "sim locked". Contex: My phone