![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Look for AT&T Connect To Cell App to download on my android cell phone. Need to pair cell phone to a couple of AT&T hand sets.
Questions
•
AT&T Phone
181
5
0
We have been requesting to cancel our service for now 8 months. We have called no six times. We have recorded the last three calls proving our conversations. You have illegal withdrawn over $700 from our account since we first requested cancelation. The line hasn't been used since June 2023. We were
Questions
•
Landline Home Phone
62
4
0
Accepted Solution
Official Solution
The Nor'easter of last weekend brought down my internet and the phone lines in my yard. I have tried calling customer service and risk management. The AI assistant determines that I have a wireless account with one of you associated companies and hangs up on me. I need help. There's ove
Questions
•
Landline Home Phone
312
1
0
We are switching from AT&T VOI/Wifi Internet phone service to the cellular based AP-A system. The AT&T wi-fi/phone router is connected to the home wall jack providing service to two other wired phones. Can the new AP-A system also be plugged into the same home wall jacks.
Questions
•
AT&T Phone – Advanced (AP-A)
91
1
0
Accepted Solution
I’m debating whether to switch from my traditional AT&T home phone plan which is getting to be way too expensive ( 122.00 monthly) for phone only- no internet, etc. I like the peace of mine knowing of power failure I can make and receive calls especially if I can’t charge my cell phone. Are any
Questions
•
AT&T Phone – Advanced (AP-A)
6.3K
38
My landline number has been OOS for months reported on web page twice- no response. my SLC 5 system has been turned down and somebody did not work the throw sheet I suspect. Who can I call to get service restored????? my internet is working fine. Just NDT!
Questions
•
Landline Home Phone
50
3
0
What is the best way to receive refund of credit balance $26.92? Send refund check OR apply to cell phone bill?
Questions
•
Landline Home Phone
102
2
0
Substation Located at 1020 Hillcrest RD. Mobile, Alabama has a clogged drain that is flooding our business. I have been on the phone on hold with different numbers for over 50 minutes trying to get to someone who can put in a ticket for Maintenace. I cannot stay on the phone trying to g
Questions
•
AT&T Phone
28
1
0
I work for a water District in Kern County CA. We have a pipeline project in the near future and would like to add all ATT facilities into the design. What do I need to do to get these facilities?
Questions
•
AT&T Phone
30
4
0
Accepted Solution
I have a customer using (3) 1070 phones and (1) ML17929 - when a call is placed on hold with the 1070 and picked up by the ML17929 the on hold indicator light on the 1070 does not change - it continues to flash green and beep on the 1070 even after the call is answered and then ended on the 17929 -
Questions
•
AT&T Phone
35
1
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.