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Accepted Solution
Today I started a chat with a representative about getting service., after all the information was given to me and it was time for me to give the representative my info. Well he sent a link to my email address. But the email didn't look right to me. ( "I know it probably is but I just wanted to chec
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Max Login & Installation
118
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I can no longer log into the MAX app on any device, as I am not recognized through the provider (att). Please advise
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Max Login & Installation
77
2
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Last time I was watching a show and next thing I know Max was asking me to resubscribe. I tried relogging through provider, logging in on my own account but both I was not able to get access to max and telling me they can’t verify my subscription. Ive never had this issue and I believe I’ve had max
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Max Login & Installation
264
2
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Accepted Solution
I have unlimited plus and have had access to max, I have not changed my plan but it is not letting me link my subscription now? It says they can't verify it and to contact the provider. Please assist.
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Max Account & Billing
1.2K
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Accepted Solution
While watching the Max app, it shut down and now saying “can’t verify subscription”
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Watching Max
84
3
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I am trying to log in with my At&t account and it keeps taking me in circles. It will log in but take me to the subscription page to pick a plan. From reading, it seems I should have access to the middle tier plan. Do I need to do something differently?
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Max Account & Billing
204
4
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I get an error that MAX “can’t verify my subscription” when trying to login through att. I get the same result when trying to login through my phone, tv or computer. Can someone help? I can’t find any solutions for this online but it seems to be pretty widespreD
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Max Login & Installation
328
4
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So im trying to long into my new laptop that I have just purchased (which runs off of Verizon wifi internet) with my at&t account and it doesn't seem to be letting me access my free Max account. Is this possible or is it only available on my at&t cellular phone? :side note/ I have a very old
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Max Login & Installation
40
1
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I'm no longer able to sign into the MAX App with my AT&T credentials. I chatted with MAX support and they advised me to reach out to my provider for help. When I sign in with AT&T as my provider it now says "Can't Verify Subscription". I have MAX free included in my mobile plan, but have not
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Max Login & Installation
197
2
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Official Solution
My Android HBO Now app was upgraded to HBO Max and now My List is completely empty. I have been an HBO customer for a number of years and had an extensive library of series and movies saved in My List. I will now have to do the best I can and spend hours trying to recreate My List in HBO Max. Sadly
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Max Login & Installation
510
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