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Max

Max

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Accepted Solution

Correct email address????

Today I started a chat with a representative about getting service., after all the information was given to me and it was time for me to give the representative my info. Well he sent a link to my email address. But the email didn't look right to me. ( "I know it probably is but I just wanted to chec

Questions

118

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0

Cannot log into Max

I can no longer log into the MAX app on any device, as I am not recognized through the provider (att). Please advise

Questions

77

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Got kicked out of Max while watching

Last time I was watching a show and next thing I know Max was asking me to resubscribe. I tried relogging through provider, logging in on my own account but both I was not able to get access to max and telling me they can’t verify my subscription. Ive never had this issue and I believe I’ve had max

Questions

264

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Accepted Solution

Max not working suddenly

I have unlimited plus and have had access to max, I have not changed my plan but it is not letting me link my subscription now? It says they can't verify it and to contact the provider. Please assist.

Questions

1.2K

11

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Accepted Solution

While watching the Max app, it shut down and now saying “can’t verify subscription”

While watching the Max app, it shut down and now saying “can’t verify subscription”

Questions

84

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Not able to log in to Max

I am trying to log in with my At&t account and it keeps taking me in circles. It will log in but take me to the subscription page to pick a plan. From reading, it seems I should have access to the middle tier plan. Do I need to do something differently?

Questions

204

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Can’t log in to hbo max even though I have it in my plan

I get an error that MAX “can’t verify my subscription” when trying to login through att. I get the same result when trying to login through my phone, tv or computer.  Can someone help?  I can’t find any solutions for this online but it seems to be pretty widespreD

Questions

328

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H.B.O Max

So im trying to long into my new laptop that I have just purchased (which runs off of Verizon wifi internet) with my at&t account and it doesn't seem to be letting me access my free Max account. Is this possible or is it only available on my at&t cellular phone? :side note/ I have a very old

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40

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Max App

I'm no longer able to sign into the MAX App with my AT&T credentials. I chatted with MAX support and they advised me to reach out to my provider for help. When I sign in with AT&T as my provider it now says "Can't Verify Subscription". I have MAX free included in my mobile plan, but have not

Questions

197

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0

Official Solution

My List is gone from HBO Max

My Android HBO Now app was upgraded to HBO Max and now My List is completely empty. I have been an HBO customer for a number of years and had an extensive library of series and movies saved in My List. I will now have to do the best I can and spend hours trying to recreate My List in HBO Max. Sadly

Questions

510

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